HostDimeReviews of hostdime.com

Great support experience. Explained cause of concern and was massive help reaching a resolution. Much thanks and appreciation.

Excelente servicio y cordial atencion

Our experience was terrible. At first, when they were just starting out, they provided good service and offered a lot of things. But after a year or so, things started going well, and problems started to arise. They raised prices without warning and the level of support got worse. I had a lot of problems with this company. I wouldn't return. Update: Hostdime's response is false. One of their servers was infected, and they took no responsibility. It was the only server where all the data was lost. That's why I switched my services. I contacted them later, and they still wrote that they weren't continuing. What a big lie on your part. The entire time I was with you, it was a headache. Can you also provide information about how many years I was with you? Because you aren't honest and you state the ticket amount and the number of years I was with you. If you were honest, you would call me. You have my phone number. I invite you to call me. Update: We were with you for over 10 years, several servers, now that I see the average ticket price was very low for all the years we were there and the number of servers we managed with you, and despite all this, you raised your prices, the quality of support was poor, and one server was encrypted when it was under your managed support. I was with you for many years, and during all those years all those tickets were generated. Now, looking at the reality, I had several servers with you, which I gradually removed one by one. The last server had all the information encrypted, and the strange thing is that we managed the HostDime server from the same terminal where we managed the other servers. If our terminal had been hacked, then all the servers would have been hacked; however, you do not admit this. And on the other hand, you know my email and my phone number. If you want to make the public believe that you are always willing to reconcile, why haven’t you called me until now? Why haven’t you written me an email until now?

happy with the support service

They are oblivious to customer service. They give hateful customer service and blame you.

i have had my server for years with hostdime, i have had more than 15 sites which hostdime say are sending malicious activity and my ip blacklisted severally and not helped, the company used to be good but for now the services are not good completely, their support not repliable as it used to be

We have been with them for 11 years and all was OK until the las two years. This year we had our site down for two weeks on one occasion then is went down completely. They claim RAID stack had failed and no way to recover the data because backup has failed as well. It is an impossible event. We have been going up and had lots of traffic. I have strong suspicion they took money from the competition to shut us down. We have already switched the host, but a huge, popular, unique technical data from the forum have been lost irreversibly It is just a criminal organization. They should not be allowed to operate

I used HostDime for licences a few years ago. For the purpose, they seemed to be okay. However, it appears now that they don't have their cPanel offerings, they accept money from criminals. Their network is rampant with malicious activity including (but not limited to) hacking, phishing, and spamming. While nefarious users will always try to use legitimate service providers, HostDime fails to respond to abuse requests at all and allows malicious activity to continue even with evidence presented. It is unfortunate to see a company that I once seen as reliable and responsible turn to allowing malicious actors to use their services for illegal purposes without any action. I hope they change their policy and start enforcing their terms of service at some point in the future.