HostariReviews of hostari.com

Have the same issue reviewers Matt and Carlos had. Originally when I got the service they were good and active on their Discord channel and responded immediately. For the last two weeks I have tried their online support and have received no support from the supposed 24/7 service, it even shows the last time they were active was 11/4/2025. I also posted in their Discord channel and no response from anyone, other than those with problems, also. I can see one of their original community managers still online and playing games, but will not respond even when tagged.

Two weeks unable to get a single response from support. They say they have 24/7 support but it looks like they just abandoned their customers. Out of business maybe? DO NOT HOST HERE

My Valheim server is dead and I can't even access my backups to transfer it elsewhere. Worst of all, their support refuses to respond to my messages. If I could at least get my files, I wouldn't lose everything, but they are completely unresponsive.

I wish I could give less than 1 star. I signed up for a recurring service with Hostari, but cancelled within 30 days. They continued to charge my credit card for months after. I tried logging in to my account, but received a message stating my email address was invalid. I tried calling them dozens of times and left my contact info, they NEVER returned my calls, and continued billing me. I reached out to Amex to dispute the charges and they told me I had to take it up with the merchant. Finally, I threatened Amex with cancelling my card. They blocked all future transactions, and issued me a new card with different numbers. Do NOT do business with this company. Don't believe me? Call their direct phone number. It will ring and ring, but nobody ever answers. You will eventually get their answering service, but will never call you back! Try it before you buy. You won't be dissapointed!

server never worked correctly. support links were dead. email links worked but no response. refunds are not available. save your money and pick another server host.

There is absolutely no support response. The systems that are supposed to handle a player base up to 8 can't handle 1 or 2 players at a time. If you want to upgrade a plan to a higher plan (maybe pay more to fix it), you lose your time from the lower plan. There is no true upgrade path, they just charge you again and you lose the old plan remaining.

not so great hosting