Ruth W.
Great!
We have always experienced great service with Horton Brasses, and their products are the very best!!!
Makers of fine hardware, since 1936. For 79 years we have been making fine hardware. We manufacture a wide range of period reproductions in our factory and pair with a few select manufacturers to offer the finest in luxury hardware for kitchen, bath, and furniture.
Horton Brasses (horton-brasses.com) has 621 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Showing 584 reviews with 5 stars · Clear filters
Ruth W.
We have always experienced great service with Horton Brasses, and their products are the very best!!!
Noelle P.
No problem with my order. All the information online concerning the special items I was looking for was complete and accurate, the handling and shipping was very fast, the packaging and packing perfect. Definitely one of the best online sellers.
Dennis S.
Your quality of brass far surpasses most of the companies we have used for 27 years. Your service was excellent ! We normally have to wait a good week for delivery, and depending on the job, are forced to polish and buff the existing hardware. Your delivery was three days, and the order was correct, a big plus for someone like our restoration company, waiting for the job to be completed so we can deliver and receive payment for our work . Hats off to your company ! Blue Mt: Finishing
mrs lizbeth G.
Horton brasses are excellent, customer service could not be better . My order was very small, two brass bails to be shipped to the UK they took so much trouble to get exactly the right size when I couldn't figure it out. Parcel here in a few days , should be 10 stars for Horton brasses
Andy B.
I have always read positive reviews about Horton, but only understood this after ordering from them. Awesome customer service, high quality products and great social media programs. Prices well worth the quality and consistency. Customer for life.
S D.
I purchased a set of bed bolts a wrench and covers for project. the bed wrench came and I was not happy with the finish on it and it had some isues in symetry. I called and left a message on friday after business hours monday morning I got a call not with the usual questions or run around but with a solution already thought out. The apologized ove and over and said they were looking at useing a tumbled finish and if I was in aggrement they would send me one out right away as a replacement. it arrived a day or two later in perfect condition. The new finish looks great and feels great in your hand. The patina that will develope will be amazing over the years. no one could ask for a more prompt or better resolution. thanks again to everyone at Horton Brasses.
Response from Horton BrassesOct 13, 2015
Just wanted to add that he was right about the wrenches. They didn't look as good as they should have. Now they all come with a much nicer surface finish.
TRG
As always, Horton provides fast turn around. Product arrives within 3 days or less- exactly what was ordered. Never an issue, always satisfied. Will be ordering through Horton upon my next urgency.
Adam W.
I have been ordering furniture hardware from Horton Brasses for over 4 years. I have never been disappointed. The fit and finish are top notch and the choice of finishes is nice to have available. Not every project calls for shiny brass!!! I have been recommending Horton for years and I will continue to do so.