HorowReviews of horow.com

Love this product. Works exactly as described.

Super fast shipping and excellent customer service. Thank you, Horow!

Steer clear of Horow as a company. I purchased this toilet six months ago, and it has NEVER flushed correctly, from day one. I've reached out to the company numerous times, and they have been nonresponsive. It was installed correctly by a professional, licensed Plumber. I have other "smart toilets" in several other bathrooms in my home, and it's only this Horow toilet that has never worked correctly. It is absolutely NOT worth the outrageous price tag. I will gladly update this review, if this company ever decides to reach out to make things right. I would look elsewhere (Toto, Kohler, or even BioBidet) for companies who are far more reputable, and who stand behind their product. We're blessed to have a lot of bathrooms in our home, because if we had to rely upon this terrible "smart toilet", it would be a very bad thing...for our entire family. My wife has already warned me to never bring anything from this company into our home...ever again! If I could give this company minus five stars, I certainly would. The minimum one star that Trust Pilot requires is far too high for Horow to receive!

I own 3 Horow bidet toilets and have been very happy with them. Bidet toilets are step up from bidet seats, and my family and guests enjoy using them. I have experienced a few issues with the bidets, but Horow supports has been quick to communicate back with me on the issues and provide me recommendations and resolutions.

We have never had a smart toilet, but we bought three for our home and we could not live without them now. Once you take the plunge for convenience and hygiene, you will never go back to a conventional toilet again. The heated seat is our favorite and the night light is great, but the cleanliness features are amazing. After we bought ours, our daughter in law liked it s much their family bought three. The sale on Black Friday was almost a third off.

Muy bueno!!

My experience with Harow was excellent toilet, arrived perfectly intact. Installation was straightforward and easily understood with the included instructions toilet began working immediately. Remote paired perfectly.

Bought a new Horow smart toilet as it was one of the few with a 10” rough in. It turns out to be an excellent product—looks great and functions well. A really good value for the money. Their service was great too when I had to research exact specs on sizing for the odd place into which I needed to fit the toilet.