Myra R.
Didn’t ask for any subscriptions check…
Didn’t ask for any subscriptions check the box for no subscriptions and then I’m getting charged 19.99 for something I didn’t want and because I didn’t read one of their emails that they sent. They said I have 14 days to cancel it. I shouldn’t have had 14 days to cancel because I didn’t want it to begin with watch out for this company. I’m gonna try to Nickel and dime you !
Response from HormifyJul 30, 2026
We’re sorry for any confusion regarding the $19.99 charge. This appears to relate to the Wellness Challenge, which is a separate digital plan from the supplement order and is presented during checkout before purchase. Any digital plan selected during checkout renews according to the terms shown at the time of order unless canceled within the trial period. That said, if you believe the plan was added by mistake or that you selected no additional subscriptions, we understand your concern and would like to review it. Please send your order details to our support team at [email protected] so we can check your account, review the charge, and assist with any eligible cancellation or refund options under our policy. ```