Katie
If I could rate this company zero stars…
If I could rate this company zero stars I would. I ordered the one time 3 month supply. When I got another charge a month later I emailed stating I did not not sign up for a subscription and was emailed back stating no additional charges would be billed. Then I was charged again and they continue to refuse to refund even after I provided their email confirming no additional charges would be billed. They have no customer support all there responses are from an AI bot. On top of that there were no results at all from the product. This company is a scam.
Response from HormifyOct 22, 2026
We’re really sorry this experience has left you feeling ignored and mistrustful, especially after you provided an email confirming that no additional charges should be taken. If you originally purchased a one-time 3-month supply and then received further charges, we want the original checkout selection and billing history reviewed carefully. More importantly, if our team confirmed in writing that there would be no additional charges and you were charged again afterward, that communication needs to be taken into account when reviewing your refund request. We also want to clarify one point about support. Depending on the type of inquiry, our first response may be automated so customers receive an immediate acknowledgment and relevant information. That does not mean every interaction is handled only by a bot, and billing or cancellation issues that need further review should be escalated appropriately. We’re also sorry Hormify didn’t provide the results you were hoping for. Individual experiences can vary, but we understand how much more frustrating that becomes when there are billing concerns on top of disappointment with the product. Please send your order details, the email confirming no further charges, and the subsequent charge information to: [email protected] Our team can review the complete timeline and any refund options available for your case.



