Erin E.
I have 3 unopened items
I have 3 unopened items. My doctor has suggested not using this item anymore. I reached out to customer service and was just given the terms and conditions. I understand the terms and conditions, however, I now have 3 bottles that are unopened and cannot use. Nothing is being offered to me. I am very disappointed. I also never signed up for the subscription. I didn't sign up because of having to pay back the "savings". Customer service was not helpful. Very disappointed.
Response from HormifyOct 17, 2025
Hi Erin, We’re truly sorry to hear that Hormify didn’t work out for you. Our customer support team has been in contact regarding your return request. Since your order was part of a recurring subscription that was not canceled before renewal, it falls under the first renewal policy explained at checkout and in our terms. While we understand this may be frustrating, these conditions are in place to ensure fairness and clarity for all customers. If there's anything else we can support you with, please don’t hesitate to reach out to us again. Sincerely, The Hormify Team



