Horizon HobbyReviews of horizonhobby.com

Not sure why everyone is Blasting Horizon but most of the complaints seem like user error. Like ordering something that's on backorder and complaining when it takes for ever to arrive. My recent experience goes like this. One of the many RC vehicles that I have recently purchased lost a small part off the body the first time I took it out. I messaged Horizon to get a part number so I could order the parts I needed. I was having a hard time finding the part I needed using the part numbers provided in the manual. I was transferred a couple times and I even got a little upset and sent a sarcastic email. Either way at the end I did not get a part number, they just mailed me the parts for free. That's pretty darn good customer service if you ask me. They could have communicated a little better during the process, that's true...But all in all it's pretty fantastic that they did that. Thank you Horizon!!

I have been a customer with Horizon for a very long time before they became as large as they are today. Their customer service has always been second too none and I’m my opinion remains that way. I guess if I had one complaint is they do not allow all items too be ordered on line I understand why they do this but it’s hard too make a purchase when your closest hobby shop is over a hour away and they often times do not have what I would have purchased had I been able too order online.

Was wäre wenn die Verschleißmetallteile aus Tefal sind. Herzlicher Gruß!!! (ok) gez/(g). VOEG friend Nechtelberger.