Horizon HobbyReviews of horizonhobby.com

My most recent order included 2 items that were not in stock. I was hoping they would arrive when the system indicated, and they did. They showed as in stock for September (August order), and I received them in mid-September. Horizon Hobby has had great customer service for me. The team responds to my questions via chat, email, or even phone calls when I need help. When parts are in stock, they ship quickly. When parts are backordered, they ship as soon as they arrive at the warehouse. The backorders are shown on the part so I know when I can expect them to arrive. I have had great success with the E-flite RC models. They fly as I well as I, the pilot, can. Issues are often just my lack of understanding that can be corrected by the customer service team.

I have nothing but great things to say for Horizon, their products and customer service. I have several of their RC's and only had 1 issue where I needed to reach out to customer service with an issue and they were quick to get me what I needed to get bashing. I will continue being loyal customer of theirs and suggest you give them a try too!

I started coming to Horizon after, they shut down the arrma-rc.com website. After my first purchase, I have been purchasing from them every since. They Have everything in stock for me, for all of my vehicles? And they also have super fast shipping. Almost Amazon, like great company with great service. They have my business!

Ive been a loyal customer for many, many, years. They have quality products and if there was a problem they immediately addressed it and made sure to follow-up with me. Their customer service is excellent!

I've delt with Horizon Hobby for about 3 years now, and every single time, it's been great...some of the best customer service on the planet. Good quality products, good selection, and super fast delivery. They don't always have what I need, but for the most part, I'm not short anything.

Got free warranty replacement My son celebrated his birthday recently, and I gave him a Losi Mini LMT 1/18 as a gift. He drove the truck for about 30 minutes indoors before telling me that he noticed a burning odor. I checked the rig myself and the motor got strong burnt odor. I wrote an email to the CS, and they sent me a free repalcement. The warranty works. Thank you! LOSUS000132086, case 03121064 They also helped me with a brushless upgrade, thank you again.

Great Products and Service.

Awesome On time Great service Awesome quality Super Products