Horizon HobbyReviews of horizonhobby.com

I have found products to be of good quality with only rarely any faults in kits or the models As an Elite member I like the free shipping on small items The delivery is usually sooner than advertised

I'm thrilled to share my outstanding experience with Horizon Hobby, a premier Radio Control Airplane Company! Their top-notch products and exceptional customer service have exceeded my expectations. As an Elite member, I've enjoyed exclusive benefits like priority customer support, extended warranties, and early access to new products. The team has consistently gone above and beyond to ensure my satisfaction. One remarkable experience that stands out was when I encountered an issue with my RC plane. The customer service representative, Mike, promptly responded to my query and went the extra mile to troubleshoot and resolve the problem. His expertise and friendly demeanor made the process seamless and stress-free.

Have been workin with HH for almost 20 years. I am also an Elite Member. Their customer service is tops and their products are very good. Have 12 planes and 4 helicopters. 3 Transmitters all Spektrum. Also always use Spektrum ESCs and Receivers when buying from other manufacturers. Highly recommend them.

I have never been dissapointed with Horizon. I order items and receive them as specified. I am an Elite club member and enjoy the perks and ability to contact a Horizon representative who knows what their products do and won't do. Often I get products in a day without having to drive 30+ miles to a hobby shop that often doesn't have what I am look king to buy.

Got back in to the hobby after a couple decade hiatus, am in to just about anything R/C and if I'm not my sons and grandsons are. With that said, love E-flite planes so Horizon is the place. Had an issue with a plane early on, not that big of a deal, but HH sent another plane in it's place, didn't ask for that, they just did it in order to satisfy the customer. Just started my second year as Elite and for me has been very beneficial, maybe not for all depending on how much you spend, but has worked great for me. My rep when needed has been Johnny on the spot with any concerns and/or assistance I've needed. Can honestly say their cust svc overall is excellent. Those are my experiences and I'm not a bot or a shill, just an actual living breathing RC flyer, tanker, driver, and boater. Out.

I have been a customer of Horizon for over 10 years and they've always stood behind their products. When I have had an issue whether product or order related, their staff is always friendly and have taken care of my issues in a timely manner.

Horizon Hobby's website is all inclusive, easy to navigate and both the e-flite and other rc airplane offerings for every level of flyer are outstanding. Likewise, their customer service is there when you need them. I am an Eflite and Spectrum fan even though I also venture out with FMS, Arrow, Flex Innovation and others. Seem to always come back to Eflite.

Elite member customer service helped me to fix an IX12 radio that had a problem which required a complete wipe and reload of the android and airware software. My $600 radio is like new! THANK YOU SO MUCH