HopshopgoReviews of hopshopgo.com

They used to be great, but now they changed their delivery address without advising people. Online chat no longer available and now I have 2 parcels that have gone missing. Have sent emails, but no reply. DO NOT USE THEM.

Email no reply . HSG is the best service before . But now very worst service .

I have 24 packages sitting in my account that I cannot forward to the UK, and 3 packages which are marked as delivered by USPS, but not appearing on my account. CS is not answering any queries, and even though the US address has been changed on the website, we have not been informed via email.

I created my account by linking it to my PayPal account. I placed an order on a supplier's site, using the US forwarding address that was then associated with my HSG account. The supplier used Fedex to deliver the package. HSG claims they returned my package to sender as they have moved office, yet Fedex is able to confirm the date, time and name of the individual that signed for my package. I raised this query with HSG twice and they only replied to the second query with a one-line response of "As per FedEx, we noticed your package 399262668239 was returned to sender. Please note that we are moved before, so we cannot accepted your package.We are sorry for causing you trouble and inconvenience." Now the delivery address associated with my HSG account has reverted back to the original address, I still don’t have my package and HSG has gone back to not replying to any of my queries.

The payment button has not been displayed due to a PayPal sdk error for a few weeks. Still not fixed. And no response for emails.

I have been using hopshopgo for more than a decade. Never a problem. Past week since I ordered for a delivery of one parcel, seems like nothing progressed from there on. Still showing processing after 7 days. Anyone knows what is going on with them? Multiple emails but no reply.

Same as the previous reviews. There is no more instant chat, I tried to send email but no response. My item has arrived the warehouse on June 3, but today, June 29, still did not show up in "My Package". Are they still exist?

I purchased an item recently with their buy for me service. They add on a 10 percent surcharge. They also charge for the box size which ends up twice as much as the weight . They also add on 15% for the Australian GST tax which is only really 10%. The item end up costing twice as much as the initial purchase price . I'm going back to ebay and Amazon who give realistic shipping cost.