Hope PlumbingReviews of hopeplumbing.com

Very satisfied

Installation of my new sewer line began on March 8, 2017 ny Robert and Carlos. The area of work was a relatively narrow between my tulip tree and raised flower bed. Robert did an excellent job with the backhoe, preserving almost all of the plants, which I appreciated very much. Unfortunately by day 2, it was determined that my sewer line was more complicated than expected, and digging would be required on the other side of the tree. Robert explainec that it would require a second backflow valve, but I would not be charged for it. Needless to say I was very appreciative of that. By day 3 work (Fri), it was determined that my 90ft tree was in danger of falling and required emergency removal. Robert explained they could finish the job inside my basement by installing a sump pump and pvc piping to connect to soil pipe. Again, Robert did his best to explain what would be done, and that I would incur no additional charge for the change of plans. The work was completed a few days into the following week (they had to come back to reroute a vent that was causing a problem). Robert also did a good job of trying to level off the dirt in my yard after the tree came down, even doing his best to clean mud off of the street. I appreciate all the work Robert and Carlos did during an extremely stressful experience. I do regret not asking if the remainder of the sewer work could have been done ithe following Monday in my yard after the tree was removed instead of going through the basement, thereby avoiding the sump pump. I have never had a sump pump, and didn't know what to expect with one, or what questions to ask about it. I was too panicked about the tree falling to process Robert's explanation as to just how much pvc would be involved, and how the end result would look.

great customer service!

They were very nice did a great job for a reasonable price in the crawl space where it was kind of tight they finish the job in one day and explained everything to me the guys who did it was very nice thank you

They take the time to find the problem. They charge as they go so they know the real problem and you don't pay to fix things that aren't broke.

Workman was very polite. Even though the job got more complicated than we thought he finished in good time and did a good job.

Jon was an excellent technician who exercised great skill professionalism. I would highly recommend Hope Plumbing.

Everyone at Hope was extremely helpful and genuinely cared about my project and the outcome. There was a part of the work that I was not satisfied with and they were very responsive and took care of the problem. I will use them again and would have total confidence in recommending them to anyone.