HOOK 360°Reviews of hook360.com

So, I love the hoodie. However I ordered two hoodie shirts, paid for two hoodie shirts and they company sent one. It seems their customer service is very poor. When I ordered my first hoodie many months ago, they never sent one until I finally contacted them and they did send it, finally. This time however they do not seem to respond to the two times I have contacted them. I did notice on the package another business is named leading me to think this is a small to tiny business operation that is just not very efficient. Looks like I lost money, oh well, maybe they will read this review and rectify the problem, if not, I will not order again.

The gaitors are too small... I cannot get them over my head and hair. I will be returning. p.s. it took 25 days to receive the order.

In hindsight, having read several reviews about this company and their customer service or lack thereof, I too have not received my order and it's been 14 days since I placed it. One is almost led to believe that this is a company out to scam customers having a phone number listed on their site which has been disconnected. Not only is this a concern, they fail to return or reply to email correspondence. They're "about us"section which tells the tale of the company and their lackluster attitude towards doing business says it all. I regret placing an order with this company and so will you!!!

you sent me the wrong item. I emailed you and you never responded.

They took forever to ship out my order when I had already received an email stating that order was shipped, so I tried to get ahold of them and took me more then three emails to finally get a response and still took awhile to get my order and when arrived half of the order was wrong and I emailed them again and now no response.

The phone number listed for Hook 360°contact has been disconnected (I've tried calling numerous times. Sent 3 emails asking about my cooler shipment, no response. It's been over 2 weeks since my order and i haven't heard a word. Total failure, even suspecting fraud at this point. Beyond ridiculous.

Im still waiting for a refund on my shirt that was 2 sizes too small.

Please cancel order for gift cards and take the money back off the credit card