HOOK 360°We ask everyone to bear with us during this current unprecedented state that has affected shipping and couriers. We are working hard to get all orders out.HOOK 360° provides quality outdoor apparel for both men and women. Our products include performance, casual, 360° Bandanas and more. Whether you are fishing, camping, kayaking, biking, snow boarding or enjoying the great outdoors be sure to HOOK the Adv...
HOOK 360° (hook360.com) has 509 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Showing 129 reviews with 1 star · Clear filters
Vincent S.
I ordered a shirt on July 21,2025 with the assumption that if I ordered the shirt before 5pm that day that the shirt would be delivered the next day. It is now August 11 and I still have not received the shirt. I sent several e-mails for a status update and have not received a return e-mail. I tried calling the number on the web site and the number is disconnected
Isaiah R.
Said next day shipping, three weeks later ups still hasn’t received the package
Chase H.
I still haven't received my package and there are no update or shipping status It's been weeks
Jeffrey F.
Ordered a long sleeve shirt at a cost of $50 and instead received 4 neck gaiter worth about half what I paid for the shirt! Contacted customer service who promised to send the correct shirt out next day and still haven’t received it. Now, they’re not answering my emails.
Paul G.
I have emailed hook360 Over 8 times No response I haven’t seen my order, which I ordered about 3 weeks ago. The customer service absolutely SUX’S
Hannah
Ordered 2 weeks ago and it still hasn’t shipped out. Emailed the company and haven’t heard back. Shipping says on website it would ship out day of if ordered by a certain time. Definitely not the case.
Todd G.
Your customer service either SUCKS or you are crooks. Phone number is out of service and you don’t respond to emails. Probably because you don’t care. I paid for certain items and you sent whatever you wanted. Absolute bullshit. Is that how you paid for the wrap on your boat? By ripping off people?
Kellie T.
The gators are great, that's why I came back a few years later to buy more. My issue is my order was wrong I got the right about of gators but not the right ones. I've emailed twice and tried calling the number listed on the website and the number has been disconnected. So, you ask what can this company do better first respond to emails, texts, and if you have a contact telephone number on your website it should be working. Better customer service.