HOOK 360°Reviews of hook360.com

Honestly terrible. Tried to reach out to 360 through Instagram email and buy two phone numbers and was not able to get a hold of anybody or get a return message. Both phone numbers that I called were disconnected. just was totally a bad experience all around. Bad customer service and I canceled my order several days after the purchase. hopefully I get my money back.

I had written, that one of the shirts in the shipment was not in the package when it was delivered (package was ripped down the side), but have not had a resolution on the missing shirt yet. I have emailed back a few times without a response.

Only partial shipment was sent

I never received my order. I can’t talk to anyone because the phone number on the website does not work. It’s been over two weeks of me trying to get an update and I have maybe received 2 emails of the 7 that I have sent for an update or even a tracking number. Even after one email said they was getting me the tracking number.

Order did not ship even after charging for same day service and company doesn't answer their phone or email.

My order hasn’t arrived since its expected delivery date. I have been trying to email this company but they don’t respond at all !

I didn’t receive my item.

I haven’t received the order ansld was billed on 7/28. Sent you two emails asking for delivery and POD details and still haven’t received a reply. The order was placed 7/28. Can you please advise?