HOOK 360°Reviews of hook360.com

Been 6 weeks since I placed my order (#2895) and still nothing.Shipping lable was created 3 weeks ago and is still not in the USPS system. Zero response from multiple attempts to contact company.

i have sent 2 emails and messaged them on instagram twice with no response. there is no other form of contact that i have found to be able to speak with someone. i just want an update on my order.

Placed an order on April 30 still waiting for my neck gators ,tried to contact this company several times they don’t return your emails,,

I placed my order 4/14, on 4/28 I received an email that they were waiting for product to show up but they sent me a free neck gaiter (never received and dont think they sent one). Received a third email that they received their product and my order would ship two weeks ago - Never shipped and never received an update.i have sent them several emails and left 3 voicemails and received nothing back I order all the time off of the internet and every other company has not had problems shipping just Hook 360.I doubt I see a tracking update for several weeks and in return just get a scripted response. Not sure if i just need to call my bank and get my money back since this is going no where. UPDATE 6/6/2020 After Placing this on trust pilot i got a response about my order and they got it shipped out to me about a week later. Once I received them I got 4 but only 3 of them were correct they sent me some blue one when i order the black and white octagon one. i have sent emails about this and once again get no response from company!!! Their website states their return policy but no way to contact them seem like dont know what they are doing!! also the product seems really thin and the material use does not look like the pictures, the website make them seem higher quality. It is almost like they rushed and order any material they could get since they had a huge response of orders due to COVID-19. I waited over a month to get my product and was very disappointed with it. I this point it is easier for me to keep the crappy product and count my losses because it would take another month to get a return done and its not worth the stress and time to deal with this company!!!! dont waste your time buying from this company bad service and bad product!!!!!

Ordered on 4/7. Just received my order today May 23rd and it is incorrect. Out of 5 neck gators that I ordered 1 is correct! Oh and the free gator that was mentioned in the email they sent bc shipping was taking so long that wasn’t in there either.

I placed my order 4/12, on 4/23 I received an email that they were waiting for product to show up but they sent me a free neck gaiter (never received and dont think they sent one). Received a third email that they received their product and my order would ship - Never shipped and never received an update. After sending them several emails and leaving voicemails I received an email that my order has shipped, but when I check it just says label was printed. I try to support small businesses but I feel this company keeps making excuses. I have order all the time off of the internet and every other company has not had problems shipping just Hook 360.I doubt I see a tracking update for several weeks and in return just get a scripted response.

What a waste of time. Ordered April 14th. I've sent several Facebook messages and have received no response. It's now been about 5 weeks and I've got no gaiters and no updates. I'd say my patience has worn thin at this point. Buyer beware. I ordered in stock items from their website for myself and my son.

I ordered 4 items and have not received any information for shipping but yet I was charged for them. I placed my order on May 3, there is no phone number to call and they do not respond to emails. I am willing to wait but would like an update on the process of ,y order.