Honeycomb CreditReviews of honeycombcredit.com

Terrible communication & high fees and interest for small businesses masquerading as a company whose goal is 'growing local businesses'. Tough for investors and small businesses.

As a small business owner trying to secure funding, very disappointing experience with communication and customer service. We completed Honeycomb Credit's offering process back in April 2026, paid a $500 nonrefundable platform fee, and were preparing to launch when an unforeseen issue with our lease required us to temporarily pause. We were specifically told that our offering was just paused and that we could return and resume when we were ready. We were also told the $500 fee could be applied toward our future offering. When we returned in the fall (about 5 months later) ready to move forward, we were suddenly told Honeycomb was no longer accepting new offerings and that we could not proceed. Despite multiple attempts to get an explanation, we had significant difficulty getting a response from anyone on their team. We later found out that everyone (about 4 people) that we previously worked with, ie. sales reps, account managers, support, etc, no longer work at the company... We eventually we're put in touch with their CFO, and after multiple email attempts, we were finally told on over a phone call by him "I don't have to provide an explanation to you. We're just not moving forward. While you have a profile with us and a pre-launch offering, no one you previously worked with works here anymore and you're now considered a new offering." Then he abruptly hung up the phone after we tried to get a further explanation here. To be fair, Honeycomb did ultimately refund our $500 fee, even though it was technically nonrefundable, and I appreciate that courtesy. But the refund wasn't the issue, we wanted to resume the offering we had already spent substantial time preparing and hyping up to our community as we had previously been told we could. Businesses can change their policies and choose who they work with. That's not my complaint. The issue is the contradictory communication, or lack there of, and the way the situation was handled. If you're considering working with Honeycomb, don't.

This company is not to be trusted. They never make payments on time. When you contact them they'll blame the business owner. However if you go to the business owner and they contact Honeycomb the business owner will be told there's a problem with their payment system. It seems pretty clear Honeycomb holds on to money in order to extract some extra interest. Also they don't just pay you, they have a "wallet" where they continue to hold on to your money unless you move it to a bank account. All around shady and ripping off people on both ends of their chain.

Communication is non-existent, (and probably AI.) Have had 2 out of 10 fail within several months, so much for any profit. They need to do more diligence before offering a business for a loan. It's a great idea, just not now from Honeycomb.

Honeycomb is terrible at responding. A company I invested in defaulted. I cast a vote that we still get repaid. The vote was sent out to all investors of the company. No word on how the votes turned out. Have not had a payment in a year. The last communication with Honeycomb was 6 months ago.

DO NOT BECOME AN INVESTOR TO ANY BUSINESS THROUGH HONEYCOMB. You would be better off just spending your money directly with the small business. Honeycomb does not make repayments to investors on a timely basis. I understand the businesses invested in may have cash flow issues on why they may miss repayment schedules but know of this information is ever relayed to the investors by Honeycomb. Even after missed payments and constant emails to Honeycomb there is no serious reponse as to what is going on with our investments.

Having an issue with Honeycomb currently. I invested in a loan that didn't end up getting funded. This has happened on a handful of loans and every other time I have received a refund but there was suppose to be a refund in February that never hit my bank. I tried contacting support and they only give me their internal reference number on the refund but I need the bank's ACH tracer number to hopefully find my money. So as of right now, I don't know if Honeycomb is just keeping my money or if it got lost in transit but will update my review when I get an outcome

I downloaded the Honeycomb app and followed all the setup instructions, but the app won’t let me invest in any businesses due to an identity verification failure. I emailed their support team on October 11, 2025, but I still haven’t received a response about resolving the issue. If this is how Honeycomb is going to treat me then the app is useless and people shouldn’t download it.