HoneyBee Baby Company, LLCReviews of honeybeebabyco.com

Response from HoneyBee Baby Company, LLCSep 14, 2021

Hey LaTonya, thank you for sharing your great review with us😊 We really appreciate your understandings and trust. I have checked your order status, it has arrived at the sorting facility, Hephzibah, GA, and will be delivered soon. Here are the tracking details of your order HBE#1143: https://honeybeebabyco.com/apps/parcelpanel?order=HBE%231143&token=moc.liamg_-_80yeleekl Hope you will receive your order soon! Have a good day!

Response from HoneyBee Baby Company, LLCSep 14, 2021

Hey Lannie, We are really sorry for the inconvenience! I have checked your order status and found that it has departed from the sorting facility, US and will be delivered in the next few days. Here are the tracking details of your order HBE#1146: https://honeybeebabyco.com/apps/parcelpanel?order=HBE%231146&token=moc.liamg_-_4einnal I ask for a little more patience from you, please allow it a few more days and I am sure you will receive it! Once you receive the parcel, I request you to please update the review because we put a lot of efforts to keep our ratings at the top and one bad review can pull us down. I request you to please allow us one more chance to make it right and I assure you, you will not regret it as our products are worth the wait! Hope you have a great day ahead!

Response from HoneyBee Baby Company, LLCSep 14, 2021

Hey Robin, thank you for sharing your review! We're glad to read that your grandkids liked the Lily The Baby Elephant😊 We are sorry to learn that we were not able to cross the ratings from 4-star, we put in a lot of effort to keep our ratings on the top with great and quality service and we will try our best to improve our products and services so that next time when you get the product we can expect 5 stars. We would love to see pictures of your grandkids with Lily The Baby Elephant😍 Have a good time with Lily The Baby Elephant😘

Response from HoneyBee Baby Company, LLCSep 13, 2021

Hey Margaret, thank you for sharing your review with us😊 I sincerely apologies for the trouble😔 We're extremely sorry to say that after conducting an extensive search to resupply our inventory for "X Large Elephant Plush", we cannot do so at this time. We are currently working on getting stock and will let you know once we will get it. We put in a lot of effort to keep our business on the top and even one bad review can pull us down. I want to let you know that we wish to help you in any way we can. I request you to please allow us one more chance to make it right. Again, I am so sorry for the inconvenience you faced, Margaret🙏 Hope to count you among our happy customers soon!

Response from HoneyBee Baby Company, LLCSep 8, 2021

Thanks Monica for sharing your review with us! Love to read your comment🥰 We are sad to see that we are not able to cross the ratings from 4. We put in a lot of effort to keep our business on the top with great service and quality and we will try our best to improve our products and services so that next time when you get the product we can expect 5 stars. We would love to see the pictures of you and your grandson with the Lily elephant plush😘 Have great times with your new Lily the elephant.

Response from HoneyBee Baby Company, LLCSep 6, 2021

Hi Marcos, Apologies for all the inconvenience 🙏 On April 29, 2021, HIT FACTORY LIMITED of NZ (honeybeebaby.co) sold HoneyBee Baby Store (www.honeybeebabystore.com) It was purchased by HoneyBee Baby Company, LLC of Bee Cave, Texas, USA (honeybeebabyco.com). Due to ownership transfer the shipping of some orders got delayed but now the transfer is done and we are using the fastest shipping method so that there are no shipping delays for any orders in the future. I can understand the trouble you had because of delayed order delivery but on behalf of HBBC Team, I assure you that for any future orders that you may place, we will help you with a special discount coupon and will ship it to you with fastest shipping method. I request you to please share your email address so that I can help you with special discount coupon. I will wait for your response. HoneyBee Baby Store Customer Support Team.

Response from HoneyBee Baby Company, LLCAug 28, 2021

Thanks Cindy! Love to read your comment and review 🥰 We will try our best to improve our products and services so that next time when you get the product we can expect 5 stars. We would love to see the pictures of you and your grandchild with the Lily elephant plush 😘 Have great times with your new Lily the elephant.

Response from HoneyBee Baby Company, LLCAug 20, 2021

Hey Missy! Best review ever! We are smiling from ear to ear, in the different teams, so thank you so much😍 There are many people behind the scenes working on getting the quality and service you write about, and we all have one goal; keep our customers happy! I will forward your review to all of them; thanks again... Have great times with your new Lily the elephant🥰