HoneyBee Baby Company, LLCReviews of honeybeebabyco.com

Response from HoneyBee Baby Company, LLCNov 11, 2021

Hey Allison, We are sincerely sorry that you have not received your order until now 😔 I have checked your order status, it has been received by your local courier at PHOENIX, AZ 85040 and will be delivered soon. Here are the tracking details of your order HBE#1472: https://honeybeebabyco.com/apps/parcelpanel?order=HBE%231472&token=moc.evil_-_navireka I ask for a little more patience from you. Please allow it a few more days and I am sure you will receive it! However, I will be in touch with our shipping team, check what is going on, and will try to speed things up. Also, I request you to please update the review once you receive the parcel because we put a lot of efforts to keep our ratings at the top and one bad review can pull us down and I assure you, you will not regret it as our products are worth the wait! Let me know if you need anything else!

Response from HoneyBee Baby Company, LLCOct 16, 2021

Hello Donna, I'm sincerely sorry for the discomfort 😔 Actually, our shipping team always deliver the parcel at the door or on the porch, but it is a mistake from the local logistic team that they didn't deliver your parcel properly but as a goodwill gesture and to compensate for the inconvenience I would like to provide you a 15% discount for your next purchase. Here's your discount code: "FORDONNA" Hope you will understand and help us with this!

Response from HoneyBee Baby Company, LLCOct 14, 2021

Hello Kathy, I'm sincerely sorry to hear you never received confirmation of the order 😔 I recommend checking the spam/junk folder of your email. Alternately, I have resent the confirmation to [email protected] Regarding your order status it has arrived at your local courier and will be delivered in the next few days. Here are the tracking details of your order HBE#1330 https://honeybeebabyco.com/apps/parcelpanel?order=HBE%231330&token=moc.liamtoh_-_sennylyhtak Also, I request you to please update the review once you receive the parcel because we put a lot of efforts to keep our ratings at the top and one bad review can pull us down and I assure you, you will not regret it as our products are worth the wait! Hope you have a great day ahead 😊

Response from HoneyBee Baby Company, LLCSep 16, 2021

Hello Laurel, We are sincerely sorry for the experience you had with our company😔 Upon checking your order status I found that it has not been delivered yet and is still in transit, our team has shared the relevant information with you on email. We are not sure why you have received the email stating that your order has been delivered. Can you please share the details on the email that our team has sent you so we can further investigate and check the issue. Apologies again for the inconvenience caused😔 Hope to hear from you soon!

Response from HoneyBee Baby Company, LLCSep 15, 2021

Hi Norma, We are really sorry for the inconvenience caused😔 This is not our usual standard, we always deliver quality products and services. To check what went wrong, could you please share the images of the item you received at [email protected], so we can provide the best possible solution to you! Awaiting your response! Apologies again for all the discomfort😔

Response from HoneyBee Baby Company, LLCSep 14, 2021

Hey Lannie, We are really sorry for the inconvenience! I have checked your order status and found that it has departed from the sorting facility, US and will be delivered in the next few days. Here are the tracking details of your order HBE#1146: https://honeybeebabyco.com/apps/parcelpanel?order=HBE%231146&token=moc.liamg_-_4einnal I ask for a little more patience from you, please allow it a few more days and I am sure you will receive it! Once you receive the parcel, I request you to please update the review because we put a lot of efforts to keep our ratings at the top and one bad review can pull us down. I request you to please allow us one more chance to make it right and I assure you, you will not regret it as our products are worth the wait! Hope you have a great day ahead!

Response from HoneyBee Baby Company, LLCSep 6, 2021

Hi Marcos, Apologies for all the inconvenience 🙏 On April 29, 2021, HIT FACTORY LIMITED of NZ (honeybeebaby.co) sold HoneyBee Baby Store (www.honeybeebabystore.com) It was purchased by HoneyBee Baby Company, LLC of Bee Cave, Texas, USA (honeybeebabyco.com). Due to ownership transfer the shipping of some orders got delayed but now the transfer is done and we are using the fastest shipping method so that there are no shipping delays for any orders in the future. I can understand the trouble you had because of delayed order delivery but on behalf of HBBC Team, I assure you that for any future orders that you may place, we will help you with a special discount coupon and will ship it to you with fastest shipping method. I request you to please share your email address so that I can help you with special discount coupon. I will wait for your response. HoneyBee Baby Store Customer Support Team.