HonestMed.com Reviews | Read Customer Reviews of honestmed.com

HonestMed.comReviews of honestmed.com

4.710,221 reviews
Health Equipment
1935 Avenida Del Oro Ste E, Oceanside, California

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HonestMed.com

About HonestMed.com

Your trusted online medical supply storeHonest Medical has a passion to support patients, caregivers, caretakers, health professionals, and home health care facilities. Our vision is to make a difference in the health care products industry by offering thousands of professional medical supplies, specialized health products, advanced care products, and daily health essentials at competitive prices. Browse a large selection of medical supplies in orthopedic care, respiratory therapy, daily living aids, ostomy care, incontinence care, diabetes care, urology care, physical therapy care, nutritionals and feeding supplies, baby care, mobility aids, wound care, over-the-counter medications, and durable medical equipment. We provide you with personalized supportWe are here to support the well-being of all - whether you need medical supplies for self-care, to care for someone else, or to provide essential service to patients at your home health facility. Honest Medical delivers an exceptional experience because we treat everyone like family. We know that there is no universal approach to health. While people with similar medical conditions or symptoms may use the same type of products, we believe that everyone’s path to wellness is different and requires unique support, especially in terms of home health care. Our Honest Care Specialists are kind, courteous, and knowledgeable, so you can feel confident in finding the medical supplies that best fit your needs.

HonestMed.com (honestmed.com) has 10,221 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Website: honestmed.com
Category: Health Equipment
Location: Oceanside, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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HonestMed.com reviews

Showing 448 reviews with 1 star · Clear filters

Dayara A.
Jun 1, 2024
I bought once and I had a subscription
I bought once and I had a subscription, I canceled it and they charged me again. I contacted them several times to ask for a refund, which they said they had given me and it never reached my credit card. They are liars and scammers. Don't buy from this place.
Response from HonestMed.comJun 3, 2024
Thank you for bringing this to our attention, and we apologize for any confusion or inconvenience you experienced regarding your orders. Upon investigating your account, we see that there was indeed some confusion with the order numbers, resulting in the voiding of one order on 5/20 and the refunding of another on 5/30. We've taken steps to rectify this issue, and the refund for the order that was processed on 5/30 should reflect back into your original form of payment within 3-5 business days. We sincerely apologize for any confusion this may have caused and appreciate your understanding. If you have any further questions or need assistance, please don't hesitate to reach out to us. Thank you for your patience and continued support. Best regards, HonestMed
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Samantha S.
May 18, 2024
All of the pieces that I order for my…
All of the pieces that I order for my tube feeds that are crucial are broke in the same spot or leaking.
Response from HonestMed.comMay 21, 2024
We're truly sorry to hear about the trouble you're experiencing with your tube feed items. Your satisfaction is incredibly important to us, and we want to ensure that you receive the high-quality products you deserve. Please reach out to us at 833-933-2323 so we can assist you promptly and address any concerns you may have about the defective items. Your feedback helps us improve, and we're committed to making this right for you. Thank you for bringing this to our attention, and we look forward to resolving this issue together.
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Young C.
May 15, 2024
Has received only part of the items
Has received only part of the items
Response from HonestMed.comMay 16, 2024
We apologize for any inconvenience caused by receiving only part of your order. Rest assured, another package is on its way to complete your order. Thank you for your patience and understanding.
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Noel W.
May 11, 2024
There was only one email letting me…
There was only one email letting me know the item was shipped. There was no confirmation email of it being delivered. I was unable to track my items because the tracking tab didn’t work. Wasn’t happy with the service, especially for the amount of money that I paid.
Response from HonestMed.comMay 13, 2024
We're genuinely sorry for the inconvenience you experienced with tracking your order. We understand how important it is to stay updated on the status of your delivery. We recently encountered technical difficulties that affected our tracking system, causing the tracking tab to malfunction. We've since worked diligently to rectify this issue, and your tracking link should now provide accurate information about your order's status. Regarding the confirmation email upon delivery, we apologize for any confusion. Due to our system setup, we only send one email to notify customers when their item has been shipped. However, we appreciate your feedback and will certainly take it into consideration for future improvements to our service. Your satisfaction is paramount to us, and we're committed to providing a seamless shopping experience. If there's anything else we can assist you with or if you have any further concerns, please don't hesitate to reach out. We value your patronage and appreciate your understanding.
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Maryanne O.
May 8, 2024
Placed order 5/1/24
Placed order 5/1/24, and still have not received. Thank you, Maryanne
Response from HonestMed.comMay 8, 2024
We sincerely apologize for the delay in receiving your order placed on 5/1/24. We understand how frustrating it can be to wait for a package. We want to assure you that your order is on its way and should be delivered today. We truly appreciate your patience and understanding. If you have any further questions or concerns, please feel free to reach out. Thank you for choosing us, and we hope you enjoy your purchase once it arrives!
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Romi J.
May 4, 2024
When I was ordering it said I will get…
When I was ordering it said I will get by 05/03. And that’s the reason I ordered as had to send abroad who was flying today on 5 th. But unluckily didn’t receive it. Hence it was all waste of money for me.
Response from HonestMed.comMay 6, 2024
We're truly sorry for the delay in receiving your order and for any inconvenience this may have caused. We understand the importance of receiving your items on time, especially when there are time-sensitive matters involved. Your experience does not meet the standard of service we aim to provide, and we sincerely apologize for falling short of your expectations. Please reach out to us directly for further assistance at 833-933-2323 Monday - Friday 6 am - 5 pm PT. Thank you, Honest Medical
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William E.
May 3, 2024
No service after the sale--in fact, NO SERVICE
I ordered and paid for a product with their online service based on the Trustpilot reviews. Everything seemed wonderful when I set up the account and ordered the product, which was to be delivered in about a week. The product never arrived, and searching back through my wife's email I found that a day after the order had been confirmed it had been canceled. I called, and listened to the usual horrible music and after several minutes was told to leave my phone number for a callback. Perhaps 10 minutes later I received a call from a polite lady. After another 5 minutes she said she could not understand why the order had been canceled but would happily take my order over the phone. I declined. As companies continue to develop automated logistics systems it's too easy to shrug off the lack of commitment to service. Amazon isn't perfect but when things get screwed up they don't throw a "my bad" at you and expect you to just get over it.
Response from HonestMed.comMay 3, 2024
We sincerely apologize for the inconvenience you've experienced with your recent order. It's disheartening to hear that despite our efforts, your product did not reach you as expected. We truly value your trust and your feedback. To resolve this matter promptly, could you please give us a call at 833-933-2323 ext. 333 and provide us with your order number? Our team is dedicated to investigating what went wrong and ensuring that we address it appropriately. Once again, we apologize for any frustration this may have caused and thank you for bringing this to our attention. We look forward to assisting you further. Best Regards, Honest Medical
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Donna B.
Apr 24, 2024
I ordered but my order did not go…
I ordered but my order did not go through. Not wanting to Oder twice, I placed an order with a second company. I later got an email that my order was placed. So I spent twice as much money as I wanted to. Will not be ordering from honest medical again.
Response from HonestMed.comApr 24, 2024
We're truly sorry to hear about the inconvenience you experienced with your order. This is not the experience we want for our customers, and we apologize for any frustration caused. We understand the importance of transparent and efficient ordering processes.
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