HonestMed.com Reviews | Read Customer Reviews of honestmed.com

HonestMed.comReviews of honestmed.com

4.710,221 reviews
Health Equipment
1935 Avenida Del Oro Ste E, Oceanside, California

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HonestMed.com

About HonestMed.com

Your trusted online medical supply storeHonest Medical has a passion to support patients, caregivers, caretakers, health professionals, and home health care facilities. Our vision is to make a difference in the health care products industry by offering thousands of professional medical supplies, specialized health products, advanced care products, and daily health essentials at competitive prices. Browse a large selection of medical supplies in orthopedic care, respiratory therapy, daily living aids, ostomy care, incontinence care, diabetes care, urology care, physical therapy care, nutritionals and feeding supplies, baby care, mobility aids, wound care, over-the-counter medications, and durable medical equipment. We provide you with personalized supportWe are here to support the well-being of all - whether you need medical supplies for self-care, to care for someone else, or to provide essential service to patients at your home health facility. Honest Medical delivers an exceptional experience because we treat everyone like family. We know that there is no universal approach to health. While people with similar medical conditions or symptoms may use the same type of products, we believe that everyone’s path to wellness is different and requires unique support, especially in terms of home health care. Our Honest Care Specialists are kind, courteous, and knowledgeable, so you can feel confident in finding the medical supplies that best fit your needs.

HonestMed.com (honestmed.com) has 10,221 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Website: honestmed.com
Category: Health Equipment
Location: Oceanside, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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HonestMed.com reviews

Showing 448 reviews with 1 star · Clear filters

Dave H.
Jan 1, 2025
I ordered the flip-up tray for a TFI…
UPDATE: They gave me a full refund and let me keep the tray to donate it to someone who can use it. I am very satisfied. Thank you. I ordered the flip-up tray for a TFI walker online and nowhere did it say it wouldn't fit the bariatric walker. When I opened it up it obviously wouldn't fit and the very poor instructions said it fit all models except bariatric.
Response from HonestMed.comJan 6, 2025
Thank you for bringing this to our attention. We sincerely apologize for the confusion and any inconvenience caused by the product description. Upon review, it appears the title did specify Guardian Walkers but did not mention compatibility with bariatric models. We completely understand how this might have led to frustration. We’re glad to hear that we’ve been able to connect with you and provide a resolution to this matter. Please don’t hesitate to reach out if you have any additional questions or concerns—we’re here to help! Thank you for giving us the opportunity to make this right. Best regards, HonestMed
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Melina M.
Dec 31, 2024
Item never arrived
Item never arrived
Response from HonestMed.comJan 3, 2025
Thank you for reaching out, and we sincerely apologize for the lengthy wait for your order. We understand how frustrating this can be. Upon checking, it shows that your item is currently in transit and is out for delivery. Please let us know by Monday if you have not received your order, and we will take immediate steps to assist you further. Your satisfaction is our priority, and we are committed to ensuring your order reaches you as quickly as possible. We appreciate your patience and understanding, and we are here to help with any further concerns you may have. Kind Regards, HonestMed
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Ann T.
Dec 31, 2024
Very slow response to no response…
Very slow response to no response delivery taking forever 😞
Response from HonestMed.comJan 3, 2025
Thank you for sharing your feedback, and we sincerely apologize for the delay you experienced. Upon reviewing your order, it looks like you reached out to us on 12/30 and received a response on 12/31. Our typical response time can be up to 24 hours for email inquiries, and we appreciate your patience during this time. If you need immediate assistance in the future, please don’t hesitate to give us a call at 833-933-2323, and we’ll be happy to help you more quickly. We’re committed to improving our service, and we truly appreciate your understanding. Thank you again, and we look forward to resolving any further concerns you may have. Kind Regards, HonestMed
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Charles M.
Dec 29, 2024
Automatic ordering
I was signed up for automatic recurring orders without my knowledge. I intend on returing the ordr I did not want buy I found out that I have to pay shipping. I will just let this go and not deal with you again.
Response from HonestMed.comDec 30, 2024
We’re truly sorry to hear about the misunderstanding with the "Autoship" option. It appears that it was selected by mistake during your first order, which is why you received the recurring order and a discount. We completely understand your frustration, and we apologize for any inconvenience this may have caused. Please feel free to reach out to us if you'd like further assistance, and we appreciate your understanding. Best regards, HonestMed
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Jessica G.
Dec 27, 2024
Your company sent me 5 individual…
Your company sent me 5 individual bandages in a small baggy. I ordered 5 boxes 30 per box Cushion Care sport strips. For $32.87 charges If I don’t receive my order soon I will call my credit card company. Jessica Grow
Response from HonestMed.comDec 27, 2024
Thank you for reaching out and sharing your concerns about your recent order. We completely understand your frustration and want to ensure this matter is resolved promptly. Our records indicate that when you spoke with our representative this morning, a request was submitted to ship out 5 boxes of the Cushion Care Sport Strips for you. We also followed up with our warehouse to confirm that this request has been processed. If you have any further questions or encounter any issues, please don’t hesitate to give us a call at 833-933-2323. We’re here to assist you. Thank you for your patience and understanding. Best Regards, HonestMed
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Julie M.
Dec 27, 2024
3 weeks after ordering I'm still…
3 weeks after ordering I'm still waiting on delivery
Response from HonestMed.comDec 30, 2024
Thank you for reaching out and bringing this to our attention. We sincerely apologize for the inconvenience caused by the delay in receiving your order. Upon reviewing your order, it appears that it may have been lost in transit. To resolve this promptly, please give us a call at 833-933-2323 so we can assist you in choosing between a refund or a reshipment of your order. Your satisfaction is our top priority, and we are here to make things right. Thank you for your patience and understanding. Best regards, HonestMed
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Tammi M.
Dec 24, 2024
I still don’t have my order
I still don’t have my order. Nobody ever responded to my emails. I was lied to over the phone.
Response from HonestMed.comDec 24, 2024
We see that your shipment is currently in transit with FedEx. Part of your order is expected to arrive today. The remaining items are expected to arrive on 12/26. If you have any additional questions or need assistance, please don’t hesitate to reach out to us directly at 833-933-2323.
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Sonja P.
Dec 23, 2024
Worst experience ever
Worst experience ever. Will never order from this site again. Unreliable service
Response from HonestMed.comDec 24, 2024
Sonja, we’re sorry to hear about your experience and truly regret any inconvenience caused. Your feedback is important to us, and we’d like the opportunity to make things right. Please give us a call directly at 833-933-2323, and we’ll be happy to assist you. Our team is here to address your concerns and ensure a resolution. Thank you for bringing this to our attention, and we hope to have the chance to restore your trust in us.
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