Penny B.
Very prompt on getting my supplies
Very prompt on getting my supplies. Thank you
Response from HonestMed.comJan 29, 2025
We're thrilled to hear that you received your supplies promptly. We appreciate your kind words and your business.

Your trusted online medical supply storeHonest Medical has a passion to support patients, caregivers, caretakers, health professionals, and home health care facilities. Our vision is to make a difference in the health care products industry by offering thousands of professional medical supplies, specialized health products, advanced care products, and daily health essentials at competitive prices. Browse a large selection of medical supplies in orthopedic care, respiratory therapy, daily living aids, ostomy care, incontinence care, diabetes care, urology care, physical therapy care, nutritionals and feeding supplies, baby care, mobility aids, wound care, over-the-counter medications, and durable medical equipment. We provide you with personalized supportWe are here to support the well-being of all - whether you need medical supplies for self-care, to care for someone else, or to provide essential service to patients at your home health facility. Honest Medical delivers an exceptional experience because we treat everyone like family. We know that there is no universal approach to health. While people with similar medical conditions or symptoms may use the same type of products, we believe that everyone’s path to wellness is different and requires unique support, especially in terms of home health care. Our Honest Care Specialists are kind, courteous, and knowledgeable, so you can feel confident in finding the medical supplies that best fit your needs.
HonestMed.com (honestmed.com) has 10,221 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Showing 428 reviews with 4 stars · Clear filters
Penny B.
Very prompt on getting my supplies. Thank you
Response from HonestMed.comJan 29, 2025
We're thrilled to hear that you received your supplies promptly. We appreciate your kind words and your business.
Ray M.
Product was received in a reasonable time. It was exactly as ordered. One star removed since a "Tracking" number was provided that did not identify which carrier was bringing the product and used by itself, the tracking number did not yield any results. Further, there was a "Track my order" button in the correspondence that did nothing.
Response from HonestMed.comJan 29, 2025
We appreciate your feedback and are sorry to hear about the inconvenience you experienced with the tracking information. We understand the frustration of not being able to track your order easily. We will review your feedback and work to improve our tracking system to provide a more seamless experience for our customers. Thank you for your understanding.
Jim K.
Quick service. Oddly delivery company left box in/on a bush. Otherwise a 5. Thank you.
Response from HonestMed.comJan 21, 2025
Thank you for your feedback! We’re thrilled to hear you were pleased with our quick service, but we’re sorry to learn about the unusual delivery placement. We’ll make sure to share this feedback with the delivery company to help prevent this from happening in the future. Your satisfaction is important to us, and we truly appreciate your understanding. If there’s anything else we can do to assist you, please don’t hesitate to reach out. Thank you for your support Best Regards, HonestMed
Helen C.
The price and quality are very important to me and the tape met my expectations. Most other places charge way too much for the average person to afford. I am totally satisfied so far.
Response from HonestMed.comJan 21, 2025
Thank you so much for your thoughtful feedback! We’re delighted to hear that the price and quality of the tape met your expectations and that you’re totally satisfied with your purchase. Providing affordable and high-quality products is what we strive for, and it’s wonderful to know we could deliver that for you. If there’s anything else we can assist you with, please don’t hesitate to reach out. We truly value your support! Kind Regards, HonestMed
Chan-fow S.
I got the products some what quick but fedex had the delivery schedule wrong. It also came in two shipments the other shipment was through ups. It did have the shipment delivery date correct.
Response from HonestMed.comJan 20, 2025
Thank you for taking the time to share your experience with us. We're glad to hear that you received your products relatively quickly and that one shipment had the correct delivery date. We apologize for any inconvenience caused by the FedEx delivery schedule and the split shipments. While we aim to provide a seamless shipping process, we understand how frustrating it can be when schedules don’t align as expected. We’ll be sure to review this with our shipping partners to improve consistency in the future. Your feedback is invaluable to us, and we’re here to assist with any concerns you might have. Please don’t hesitate to reach out if there’s anything we can do to make your experience even better. Thank you for choosing HonestMed—we appreciate your trust in us! Warm regards, HonestMed
Sheila
I thought overall it was fine.
Response from HonestMed.comJan 15, 2025
Thank you for sharing your feedback with us! We’re glad to hear that your experience was satisfactory. If there’s anything we can do to make your next experience even better, please don’t hesitate to let us know. Your input helps us improve, and we truly appreciate it! Kind Regards, HonestMed
Caron van H.
The only reason I rated 4 was due to one of the tubes of gel did not have a seal on it, so I will be throwing out to be safe. Other than that the delivery and service were great.
Response from HonestMed.comJan 13, 2025
Thank you for sharing your feedback and for taking the time to speak with me about this issue. We sincerely apologize for the inconvenience caused by the unsealed tube of gel. We understand your concern and appreciate your diligence. We’ve opened a claim and are working on sending out a replacement for you. Thank you for bringing this to our attention, as it helps us improve our quality control processes. If there’s anything else we can assist you with, please don’t hesitate to reach out. We truly appreciate your understanding and your kind words about our delivery and service, and we look forward to resolving this for you promptly. Best regards, HonestMed
Rosetta C.
The shipping box lid was lifted. Other than that the product itself was fine.
Response from HonestMed.comJan 13, 2025
Thank you for your feedback! We’re glad to hear that the product itself met your expectations, but we apologize for the issue with the shipping box. We strive to ensure all items arrive in perfect condition, and we’ll share your experience with our shipping team to help prevent this in the future. If you have any concerns or need further assistance, please don’t hesitate to reach out. We appreciate your understanding and look forward to serving you again! Best regards, HonestMed