HonestMed.com Reviews | Read Customer Reviews of honestmed.com

HonestMed.comReviews of honestmed.com

4.710,221 reviews
Health Equipment
1935 Avenida Del Oro Ste E, Oceanside, California

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HonestMed.com

About HonestMed.com

Your trusted online medical supply storeHonest Medical has a passion to support patients, caregivers, caretakers, health professionals, and home health care facilities. Our vision is to make a difference in the health care products industry by offering thousands of professional medical supplies, specialized health products, advanced care products, and daily health essentials at competitive prices. Browse a large selection of medical supplies in orthopedic care, respiratory therapy, daily living aids, ostomy care, incontinence care, diabetes care, urology care, physical therapy care, nutritionals and feeding supplies, baby care, mobility aids, wound care, over-the-counter medications, and durable medical equipment. We provide you with personalized supportWe are here to support the well-being of all - whether you need medical supplies for self-care, to care for someone else, or to provide essential service to patients at your home health facility. Honest Medical delivers an exceptional experience because we treat everyone like family. We know that there is no universal approach to health. While people with similar medical conditions or symptoms may use the same type of products, we believe that everyone’s path to wellness is different and requires unique support, especially in terms of home health care. Our Honest Care Specialists are kind, courteous, and knowledgeable, so you can feel confident in finding the medical supplies that best fit your needs.

HonestMed.com (honestmed.com) has 10,221 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Website: honestmed.com
Category: Health Equipment
Location: Oceanside, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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HonestMed.com reviews

Showing 448 reviews with 1 star · Clear filters

Angela M.
Apr 26, 2025
It was only two bio patch for 40.00…
It was only two bio patch for 40.00 dollars it is not worth it. I will never order from your company again. I was very disappointed because it was not the correct size and I thought the it was a box of ten biopatch.
Response from HonestMed.comApr 28, 2025
Hello, Thank you for taking the time to share your feedback. We’re very sorry for the confusion and disappointment you experienced with your order. After reviewing the details, it appears that the item you purchased was correctly priced for the quantity listed. The box of 10 BioPatches is available, but it is priced higher than the option you selected. We completely understand how frustrating this situation must be, and we truly regret any misunderstanding it may have caused. Your feedback is very important to us, and we are always working to make our product descriptions as clear as possible to help avoid any confusion in the future. If there’s anything further we can assist you with, please don’t hesitate to let us know. We truly appreciate your feedback and the opportunity to improve. Best Regards, HonestMed
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Alison R.
Apr 18, 2025
I never received my package
I never received my package and after emailing with you I still have received no help. I’ve had to purchase what we needed locally because we needed it ASAP. So I need a refund.
Response from HonestMed.comApr 21, 2025
We’re very sorry for the delay and for the inconvenience this situation has caused. We completely understand how important it was for you to receive your order on time, and we sincerely apologize that it didn’t work out as expected. We’ve gone ahead and issued your refund, and you should see it reflected shortly in your PayPal account. If you have any further questions or concerns, please don’t hesitate to reach out—we’re here to help. Thank you for your patience, and again, we’re truly sorry for the trouble. Warm Regards, HonestMed
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Sonia W.
Apr 7, 2025
Very disappointed
Very disappointed, I did not receive what I ordered
Response from HonestMed.comApr 15, 2025
Thank you for reaching out. It looks like we’ve already taken care of this for you and a replacement has been sent out to your address. If you have any questions or need further assistance, please don’t hesitate to give us a call at 833-933-2323 — we’re happy to help! Warm Regards, HonestMed
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Kendra T.
Mar 27, 2025
I have not received my order yet!
I have not received my order yet!
Response from HonestMed.comMar 31, 2025
Thank you for reaching out, and we’re so sorry to hear that your order hasn’t arrived yet! We understand how frustrating that can be. Please give us a call at 833-933-2323 so we can look into this right away and make sure your order gets to you as soon as possible. We appreciate your patience and look forward to resolving this for you. Best regards, HonestMed
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S S.
Mar 25, 2025
Never could get it to work
Never could get it to work, very frustrating And no tech support, it’s all Ai / computer support
Response from HonestMed.comMar 31, 2025
Thank you for your feedback, and we're truly sorry to hear about the frustration you experienced. We understand how important it is to get timely help when things aren't working right. While we do use AI to assist with some initial support, we want to assure you that we do have live agents available and ready to help! Our team is here to support you, and we’d be more than happy to assist you directly with any issues you ran into. Please don’t hesitate to reach out—we’re here for you. Best Regards, HonestMed
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Jay P.
Mar 21, 2025
Wrong address.
You send it to. The wrong address or unit.
Response from HonestMed.comMar 23, 2025
Thank you for reaching out and bringing this to our attention. We’re so sorry for the trouble with your order. Upon reviewing the tracking details, it appears the package has not been marked as delivered. It is currently showing a delivery issue, and unfortunately, there’s been no movement in the tracking since March 18th. To help resolve this as quickly as possible, please give us a call at 833-933-2323. We’d be happy to assist you with a reshipment or refund, whichever works best for you. We truly apologize for the inconvenience and appreciate your patience. Sincerely, HonestMed
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Carey H.
Mar 20, 2025
It's a really amateur kind of…
It's a really amateur kind of e-commerce business. The total at time of checkout didn't show the correct sales tax so the final total I paid was different from what I thought I was paying. For a purchase from a company called "Honest"Med, I felt cheated. And then, they couldn't cancel my order because it already shipped. It took like 5 days to get here via USPS. The "Track your order" button on the shipping email was broken. It didn't lead to anything, it was just an image.
Response from HonestMed.comMar 23, 2025
Thank you for sharing your experience with us — we’re truly sorry to hear about the frustration you encountered with your order. We sincerely apologize for the confusion regarding the sales tax at checkout and for the broken tracking link in your shipping email. That’s not the kind of experience we want for our customers, and we’ve brought these issues to the attention of our team to be reviewed and addressed. We're also very sorry we were unable to cancel your order once it had reached the shipping stage. We understand how disappointing that can be, and we regret any inconvenience this caused. If there's anything further we can do to help with your order or if you need additional assistance, please don’t hesitate to reach back out to us — we’re here to help. Sincerely, The Honest Medical Team
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Raymond R.
Mar 18, 2025
I didnt receive item that was…
I didnt receive item that was advertised on website. They said it was because company repackaged but it was basically the same item. It wasnt because I tried both and their is a difference.
Response from HonestMed.comMar 18, 2025
We're sorry to hear that the item you received was not as expected. We understand how frustrating this can be, and we sincerely apologize for any confusion. Unfortunately, manufacturers don’t always notify us of changes to packaging or product details, but we truly appreciate you bringing this to our attention. Your feedback helps us improve. Please let us know if there is anything else we can assist you with. Thank you, HonestMed
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