HonestMed.comReviews of honestmed.com

Response from HonestMed.comJun 5, 2023

Ivory, thank you for choosing to shop with us and for taking the time to write a review. We appreciate your feedback and apologize for any inconvenience caused by receiving multiple boxes for your deliveries. Our warehouse packages items this way and unfortunately, it's out of our control. We also work with multiple warehouses, hence some items may come from separate locations. We would like to further investigate the missing item from your last order. Could you please provide us with your last order number and the item that is missing? This will allow us to look into the matter and ensure that everything is resolved for you. Thank you for your understanding.

Response from HonestMed.comJun 5, 2023

Thank you for bringing this to our attention. We apologize for any inconvenience caused by the delay in delivery. In order for us to investigate this further, could you kindly provide us with your order number? This will enable us to track your order and ensure that the necessary action is taken to ensure a speedy delivery.

Response from HonestMed.comMay 30, 2023

Geri, thank you for taking the time to review this product. We apologize for any confusion regarding calibration with your meter. We recommend consulting with your healthcare provider. If you have any further concerns or questions, please don't hesitate to reach out to our customer service team.

Response from HonestMed.comMay 8, 2023

Craig, thank you for your recent purchase with us. We appreciate your feedback and your business. We apologize for any inconvenience you may have experienced with the receipt delivery. Our system is designed to automatically send an invoice via email once the order has been placed. We apologize if this process was not followed properly. Our team will do their best to ensure this does not happen again in the future.

Response from HonestMed.comMay 1, 2023

Adolfo, thank you for bringing this to our attention. We apologize for any inconvenience caused by the partially dry bandage wrap and the stiff epoxy inside it. We strive to provide high-quality products and are sorry to hear that we fell short in this instance. Please contact us at 833-933-2323, and we will be more than happy to arrange a replacement for you at no cost. We appreciate your feedback and want to ensure that you are completely satisfied with your purchase.

Response from HonestMed.comMar 29, 2023

Victor - Thank you for choosing our store for your shopping needs. We are sorry to hear that we fell short of your expectations with the shipping costs and selection. We are continuously working towards providing the best value to our customers and we appreciate your feedback. Please note that our shipping costs are determined by our carrier partners and we strive to provide competitive rates while ensuring that your order arrives safely and on time. Regarding the limited selection, we are always expanding our product range, and we welcome any suggestions you may have to improve our selection. Once again, thank you for your patronage and we hope to have the opportunity to serve you better in the future.

Response from HonestMed.comMar 8, 2023

We're so sorry about this and we are getting the photo updated on our website to reflect that it no longer says poly. Thank you for your review and we look forward to future orders from you, Chasitie!

Response from HonestMed.comMar 3, 2023

Hello, thank you for your review. We do apologize for any confusion! The listing you ordered from is just for the 16oz. bottle as described in the title. If you would like to order item #9215 separately, please give us a call and we'll be happy to assist you!