HonestMed.com Reviews | Read Customer Reviews of honestmed.com

HonestMed.comReviews of honestmed.com

4.710,221 reviews
Health Equipment
1935 Avenida Del Oro Ste E, Oceanside, California

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HonestMed.com

About HonestMed.com

Your trusted online medical supply storeHonest Medical has a passion to support patients, caregivers, caretakers, health professionals, and home health care facilities. Our vision is to make a difference in the health care products industry by offering thousands of professional medical supplies, specialized health products, advanced care products, and daily health essentials at competitive prices. Browse a large selection of medical supplies in orthopedic care, respiratory therapy, daily living aids, ostomy care, incontinence care, diabetes care, urology care, physical therapy care, nutritionals and feeding supplies, baby care, mobility aids, wound care, over-the-counter medications, and durable medical equipment. We provide you with personalized supportWe are here to support the well-being of all - whether you need medical supplies for self-care, to care for someone else, or to provide essential service to patients at your home health facility. Honest Medical delivers an exceptional experience because we treat everyone like family. We know that there is no universal approach to health. While people with similar medical conditions or symptoms may use the same type of products, we believe that everyone’s path to wellness is different and requires unique support, especially in terms of home health care. Our Honest Care Specialists are kind, courteous, and knowledgeable, so you can feel confident in finding the medical supplies that best fit your needs.

HonestMed.com (honestmed.com) has 10,221 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Website: honestmed.com
Category: Health Equipment
Location: Oceanside, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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HonestMed.com reviews

Showing 448 reviews with 1 star · Clear filters

Wendy
May 25, 2025
Never Received
I was supposed to get this on 5/20/2025. It was shipped from New Jersey. STILL NOT HERE. Looks like FedEx shipped it all over the country. That is unconscionable. I needed this NOW. Will never buy from you again.
Response from HonestMed.comMay 27, 2025
Thank you for your review, and I want to sincerely apologize for the experience you’ve had with the delivery of your order. We completely understand your frustration, your order was scheduled to arrive by May 20th, and it’s clear from the tracking that the package was misrouted by FedEx across the country before reaching its final destination. This is not the level of service we expect from our delivery partners, and we’re truly sorry for the inconvenience this has caused, especially given how important it was for you to receive your items on time. Your trust means a great deal to us, and we hope we can earn the chance to serve you better in the future. Warm Regards, Honest Medical
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Anna D.
May 24, 2025
I didn't receive the order yet
I didn't receive the order yet. Paid for 2 to 3 shipping but might receive in 10 business days. Never order again
Response from HonestMed.comMay 27, 2025
Thank you for your feedback, and we’re truly sorry to hear about the delay with your order. We understand how frustrating it is to expect a 2–3 day delivery and not receive the package within that timeframe. We’ve checked the tracking information, and your package is currently in transit with UPS. As of May 27th at 4:14 A.M., it was processing at the UPS facility in Fremont, CA, and is on its way to you. It experienced an unexpected delay in transit, which UPS noted on May 21st, and we sincerely apologize for the inconvenience this has caused. Thank you again for your patience and for giving us the opportunity to serve you. Warm Regards, Honest Medical
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Robert L. M.
May 24, 2025
My EHOB seated air cushion just started…
My EHOB seated air cushion just started leaking air after two days, and it now has to be exchanged for another one.
Response from HonestMed.comMay 27, 2025
Thank you for bringing this to our attention, and we're truly sorry to hear that your EHOB seated air cushion began leaking after just two days. We understand how frustrating this must be and want to make things right as quickly as possible. When you have a moment, please reach out to us at 833-933-2323 so we can assist you with an exchange or find the best solution for you. Your satisfaction is very important to us, and we appreciate the opportunity to resolve this. Warm Regards, HonestMed
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John L.
May 24, 2025
Ordered 100 catheters and received 25…
Ordered 100 catheters and received 25 with no notice or credit for the 75 not delivered.
Response from HonestMed.comMay 27, 2025
Thank you for your feedback, and we’re truly sorry for the issue with your recent order. We did attempt to reach you by phone, but it seems the call wasn’t able to get through. We also sent you an email in hopes of resolving this for you. We want to make it right and ensure you receive the service you deserve. When you have a moment, please reach back out to us and let us know whether you would prefer a reshipment of the remaining catheters or a refund for the undelivered items. We're here to help and will take care of this promptly. We appreciate your patience and look forward to resolving this for you. Warm Regards, Honest Medical
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Sharon B.
May 22, 2025
Incomplete order..
Ordered 4 boxes and received 4 separate patches. Called and women said she would notify and complete the order. We shall see.
Response from HonestMed.comMay 27, 2025
Thank you for your order and for bringing this to our attention. I wanted to let you know that it looks like we’ve already reshipped your order to ensure you receive the correct items, and it should be arriving any day now. We're very sorry for the mix-up and truly appreciate your patience as we worked to make it right. If you experience any issues with the replacement shipment or need further assistance, please don’t hesitate to reach out Kind Regards, Honest Medical
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LMJ
May 22, 2025
I hate when I sign up for autoship and…
I hate when I sign up for autoship and the next month the prices of the products have all gone up. One of the items went up by ten dollars, unbelievable.
Response from HonestMed.comMay 27, 2025
Thank you for your review, we truly appreciate you taking the time to share your experience. I took a look into your account, and it appears that one order has been successfully processed for you. We understand how frustrating it can be to see price changes, especially when you're signed up for Autoship. Please know that we do our best to keep prices stable, but occasionally, supplier cost increases and other market factors may affect product pricing. That said, your feedback is extremely valuable, and we’re always working to improve. Thank you again for being part of the Honest Medical family. We hope to continue supporting your health needs. Warm regards, Honest Medical
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JOHN VAN O.
May 21, 2025
The item did not fit and I will not be…
The item did not fit and I will not be refunded the shipping cost I paid for and I also have to pay shipping costs to return the item. Those two expenses are more than the cost of the item itself..lousy way to do business… WILL NOT BUY FROM THIS COMPANY AGAIN!!!
Response from HonestMed.comMay 21, 2025
Thank you for your feedback, and I’m truly sorry to hear about your experience. I completely understand your frustration — it’s never our intention to make the return process feel burdensome or unfair. Our return policy does note that original and return shipping costs are not refundable, but I realize how disappointing that can be. Your comments are important to us, and we’ll be sure to share them with our team as we continually look for ways to improve. We appreciate you giving us a try, and I sincerely apologize for the inconvenience caused. If there's anything else I can do to help, please don’t hesitate to reach out. Kind Regards, Honest Medical
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Julie H.
May 21, 2025
I still have not received the rest of…
I still have not received the rest of my order. I am diabetic and had to go to the store and buy glucose test strips as you have still not sent me mine.Very poor service! Will think twice before I order again.
Response from HonestMed.comMay 21, 2025
We sincerely apologize for the delay in receiving your order, and we completely understand how frustrating and inconvenient this must have been, especially given the importance of the items you were expecting. As a courtesy, we’ve issued you a full refund for the item. You should see the refund reflected in your original form of payment within 3–5 business days. We’re truly sorry for the trouble this experience has caused and appreciate you bringing it to our attention. Your feedback is important and will help us improve moving forward. Please don’t hesitate to reach out if there’s anything else we can do to help. Warm Regards, Honest Medical
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