HonestMed.com Reviews | Read Customer Reviews of honestmed.com

HonestMed.comReviews of honestmed.com

4.710,221 reviews
Health Equipment
1935 Avenida Del Oro Ste E, Oceanside, California

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HonestMed.com

About HonestMed.com

Your trusted online medical supply storeHonest Medical has a passion to support patients, caregivers, caretakers, health professionals, and home health care facilities. Our vision is to make a difference in the health care products industry by offering thousands of professional medical supplies, specialized health products, advanced care products, and daily health essentials at competitive prices. Browse a large selection of medical supplies in orthopedic care, respiratory therapy, daily living aids, ostomy care, incontinence care, diabetes care, urology care, physical therapy care, nutritionals and feeding supplies, baby care, mobility aids, wound care, over-the-counter medications, and durable medical equipment. We provide you with personalized supportWe are here to support the well-being of all - whether you need medical supplies for self-care, to care for someone else, or to provide essential service to patients at your home health facility. Honest Medical delivers an exceptional experience because we treat everyone like family. We know that there is no universal approach to health. While people with similar medical conditions or symptoms may use the same type of products, we believe that everyone’s path to wellness is different and requires unique support, especially in terms of home health care. Our Honest Care Specialists are kind, courteous, and knowledgeable, so you can feel confident in finding the medical supplies that best fit your needs.

HonestMed.com (honestmed.com) has 10,221 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Website: honestmed.com
Category: Health Equipment
Location: Oceanside, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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HonestMed.com reviews

Showing 448 reviews with 1 star · Clear filters

dissatisfied C.
Aug 4, 2025
HonestMed is NOT Honest
I placed an order on 7.20 under the false pretense that if I'd signed up for autoship, I'd save $8.22. Because I'd paid with paypal, unbeknownst to me, my autoship was canceled and HonesMed did not honor the discount. I reached out to customer service and they admitted that this fact is NOT POSTED anywhere. Needless to say I will be purchasing elsewhere.
Response from HonestMed.comAug 4, 2025
We’re truly sorry for the confusion and frustration this caused. We understand how disappointing it is to miss out on a discount you were expecting. While we do have it disclosed on our website that PayPal cannot be used for Autoship orders, we recognize this can be easily missed during checkout and are always working to improve clarity. We appreciate your feedback and are sincerely sorry that your experience didn’t meet expectations. Best Regards, HonestMed
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MICHAEL C.
Aug 3, 2025
STILL WAITING ON MY PACKAGE 04 AUG 2025
STILL WAITING ON MY PACKAGE 04 AUG 2025
Response from HonestMed.comAug 4, 2025
Thank you for your patience, and we're very sorry for any confusion. Upon reviewing your order, it looks like it was delivered on August 4, 2025. If you're still having trouble locating the package or need any further assistance, please don’t hesitate to give us a call at 833-933-2323 we’re here to help! Kind Regards, HonestMed
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Michael O.
Jul 28, 2025
Terrible delivery
Terrible delivery . Not arriving when they said. Still haven’t gotten it.
Response from HonestMed.comJul 28, 2025
Michael, We’re sorry to hear about your experience with the autoship system, as this is not the level of service we strive for. We truly appreciate your feedback and will be reaching out to help resolve this matter. Honest Med
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Jennifer L.
Jul 27, 2025
Never received my package it was stolen…
Never received my package it was stolen off my porch
Response from HonestMed.comJul 28, 2025
Jennifer, We’re sorry to hear that your package was stolen. That is definitely an unfortunate situation. While we are not responsible for lost or stolen deliveries, we would still like to help. We will be reaching out shortly to see if we can assist with a refund or replacement. We truly appreciate your feedback. HonestMed
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Matt F.
Jul 23, 2025
dealing with there customer service was…
dealing with there customer service was not easy to deal with on the situation of stolen package on getting a refund for stolen item.i had to jump through many hoops to get my money back.. They don't care about customer. They did not believe me that the package was stolen from my front door.
Response from HonestMed.comJul 24, 2025
Thank you for your feedback, and we’re very sorry that your experience with Honest Medical did not meet your expectations. We understand how upsetting it can be when a package goes missing, especially when the items are important to your health and well-being. After reviewing our communications, we see that our customer service team promptly escalated your case and worked diligently to get authorization for a refund. While we are not liable for lost or stolen packages once they have been delivered to the correct address as confirmed by the carrier’s tracking and delivery photo we recognize how difficult this situation was for you. Despite this, we issued a full courtesy refund on July 23, just two days after the confirmed delivery on July 21, to help make things right. We are sorry if the process felt challenging at any point, and your feedback is being shared internally so we can improve how we support customers navigating sensitive issues like this. If there’s anything further we can assist you with, please don’t hesitate to reach out. We truly appreciate your patience. Sincerely, Honest Medical
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Bill
Jul 17, 2025
Grossly overpriced! -I ordered 2 -12 packs of Orgain…
I ordered 2 -12 packs of Orgain Chocolate Protein Shakes for $45.60 per 12 pack from Honest Medical (Amazon) I thought the price was high but I found no other offers on Amazon at the time?? A day later I found the same offer on the Orgain Store (Amazon) for $25.88 I had spent $40+ too much! I contacted the company I immediately tried to cancel but learned I was too late ?? And the delivery process had started, also no returns.
Response from HonestMed.comJul 17, 2025
Thank you for taking the time to share your experience. We're very sorry to hear about the pricing discrepancy and the frustration it caused. We understand how disappointing it must have been to find a lower price shortly after your purchase, especially with cancellation no longer being an option. While we strive to offer competitive pricing, prices can vary across platforms and sellers, and unfortunately, we aren't always able to match changes that occur after an order has been placed. If there's anything we can do to help or if you have any further questions, please don’t hesitate to reach out to us. We're always happy to assist. You can contact our team at 833-933-2323. Warm Regards, HonestMed
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Janet S.
Jul 15, 2025
Never received product.
Never received product.
Response from HonestMed.comJul 15, 2025
We're so sorry to hear that you haven’t received your product, that’s certainly not the experience we want for you. Please give us a call at 833-933-2323 so we can make this right as quickly as possible. We're here to help and appreciate the opportunity to resolve this for you! Warm Regards, Honest Medical
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N.Gh
Jul 14, 2025
I ordered 10 bottles of Geri care…
I ordered 10 bottles of Geri care liquid senna syrup and only received 3.
Response from HonestMed.comJul 15, 2025
Thank you for reaching out, and I’m sorry for the confusion with your delivery. It looks like 3 bottles shipped first, and the remaining quantity was sent out in a separate shipment. We had to fulfill the order in multiple shipments because the initial location ran out of stock, so the rest was routed from another inventory location. You should receive the remaining bottles shortly, if they haven’t arrived already. Please feel free to reach out if you need tracking details or if anything is still missing we’re here to help! Thank you again for your patience and understanding. Warm Regards, Honest Medical
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