HonestMed.com Reviews | Read Customer Reviews of honestmed.com

HonestMed.comReviews of honestmed.com

4.710,221 reviews
Health Equipment
1935 Avenida Del Oro Ste E, Oceanside, California

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HonestMed.com

About HonestMed.com

Your trusted online medical supply storeHonest Medical has a passion to support patients, caregivers, caretakers, health professionals, and home health care facilities. Our vision is to make a difference in the health care products industry by offering thousands of professional medical supplies, specialized health products, advanced care products, and daily health essentials at competitive prices. Browse a large selection of medical supplies in orthopedic care, respiratory therapy, daily living aids, ostomy care, incontinence care, diabetes care, urology care, physical therapy care, nutritionals and feeding supplies, baby care, mobility aids, wound care, over-the-counter medications, and durable medical equipment. We provide you with personalized supportWe are here to support the well-being of all - whether you need medical supplies for self-care, to care for someone else, or to provide essential service to patients at your home health facility. Honest Medical delivers an exceptional experience because we treat everyone like family. We know that there is no universal approach to health. While people with similar medical conditions or symptoms may use the same type of products, we believe that everyone’s path to wellness is different and requires unique support, especially in terms of home health care. Our Honest Care Specialists are kind, courteous, and knowledgeable, so you can feel confident in finding the medical supplies that best fit your needs.

HonestMed.com (honestmed.com) has 10,221 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Website: honestmed.com
Category: Health Equipment
Location: Oceanside, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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HonestMed.com reviews

Showing 125 reviews with 2 stars · Clear filters

Chris B.
Sep 23, 2023
The shipping was super fast, but, the order was wrong!
The shipping was super-fast, however, I only ordered 1 walker and was charged and received two. I called the next day to request a return and a credit of one walker. As of this review, I have not received the return instructions. I would'nt buy from them again. - Honest.
Response from HonestMed.comSep 25, 2023
Thank you for reaching out to us and bringing this issue to our attention. We apologize for any inconvenience caused by the incorrect shipment of two walkers instead of the one you ordered. We understand how important it is to receive the correct items promptly. To resolve this matter as soon as possible, please contact our customer service team at 833-933-2323. Our dedicated team will assist you in arranging the return process for the additional walker and ensuring that you receive the appropriate credit for it. We apologize for any delays in providing return instructions and appreciate your patience. Rest assured, we will make every effort to rectify the situation promptly upon hearing from you. At [Company Name], we value our customers and their satisfaction is our top priority. We sincerely apologize for the oversight and would like to make it right. We understand that this may have caused inconvenience, and we assure you that we will take immediate action to correct this mistake. Once again, we apologize for any inconvenience caused and appreciate your understanding. Should you have any further questions or concerns, please do not hesitate to contact us at the provided phone number. Our team is ready to assist you and ensure your satisfaction. Thank you for giving us the opportunity to address this issue and improve your experience with us. Best Regards, Honest Medical
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DM
Sep 1, 2023
Website was not working properly
Website was not working properly. My order was doubled without the Website telling me that first order had gone through. Will try not to use going forward. Too bad because the order fulfillment was great.
Response from HonestMed.comSep 6, 2023
We apologize for the inconvenience you experienced while placing your order on our website. Thank you for bringing this issue to our attention. We understand your frustration regarding the double order and the lack of communication. Please be assured that we are constantly working to improve our website's functionality and will take your feedback into consideration. Should you decide to give us another chance, we assure you that your subsequent experience will be much smoother. We appreciate your kind words regarding our order fulfillment and hope to have the opportunity to serve you better in the future.
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Kay S.
Aug 28, 2023
Delivery too slow !!
Delivery too slow !!
Response from HonestMed.comAug 28, 2023
Kay, thank you for your feedback. We apologize for any inconvenience caused by the slower than expected delivery. We take your feedback seriously and will work on improving our delivery speed in the future. If you have any further concerns, please do not hesitate to contact us directly. Thank you for your understanding.
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Amelia R.
Aug 13, 2023
Quality is poor.
I had previously been receiving my prevail per-fit female briefs from another company. I no longer qualified and had to buy my own. Same item but, the elastic is loose. Leg openings are bigger, causes leaks . The padding is low standard. They look like generic briefs. Disappointed. How can this be?
Response from HonestMed.comAug 16, 2023
Amelia, thank you for bringing this matter to our attention. We are sorry to hear about your recent experience with the prevail per-fit female briefs. We kindly request your order number in order to assist you further and ensure a prompt resolution. Please provide us with your order number, and we will be more than happy to arrange a replacement for you. We apologize for any inconvenience caused and appreciate your cooperation.
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Karen C.
Jul 22, 2023
My product boxes were completely…
My product boxes were completely covered in a thick black dust & not sealed.
Response from HonestMed.comJul 24, 2023
Karen, thank you for bringing this issue to our attention. We sincerely apologize for the inconvenience caused by the condition in which your product boxes were delivered. We understand your frustration and would like to assist you in resolving this matter promptly. In order to proceed with a replacement, we kindly request your order number. Alternatively, you can contact our dedicated customer service team at 833-933-2323, and they will be more than happy to assist you further. Once again, we apologize for any inconvenience caused, and we appreciate your understanding and patience as we work to resolve this issue for you.
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Crystal L.
Jun 5, 2023
1st time I ordered from here was quick…
1st time I ordered from here was quick and the product I received was packaged well. But the 2nd time I ordered is taking over 2 weeks, I don't know or understand what was different but hopefully Shipping time improves and is more local.
Response from HonestMed.comJun 5, 2023
Crystal, thank you for taking the time to share your feedback with us. We are delighted to hear that your first order was quick and well-packaged. However, we are truly sorry to learn about the delay you have experienced with your second order. To provide you with the best assistance possible, we kindly request that you provide us with your order number so we can look into this matter and resolve it for you swiftly.
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Christina T.
Apr 11, 2023
Several of the products that I ordered…
Several of the products that I ordered had holes on the side and therefore were unable to be used...
Response from HonestMed.comApr 12, 2023
Christina, thank you for bringing this issue to our attention. We apologize for any inconvenience caused by the damaged products you received. We would be happy to assist you with a solution, but we kindly request that you give us a call at 833-933-2323 so that our customer service team can resolve this issue promptly. We appreciate your understanding and look forward to hearing from you soon.
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Shari M.
Mar 25, 2023
Non-skid Socks
The non-skid socks were very thin and did not have non-skid material on both sides.
Response from HonestMed.comMar 27, 2023
Shari, we apologize for any inconvenience caused by the thin and ineffective non-skid socks you received. We will definitely look into this issue so that we can improve our product quality and ensure that our customers receive the high standard they expect from us. Please let us know if there is anything else we can do to make this right. We appreciate your feedback and thank you for bringing this to our attention.
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