HonestMed.comReviews of honestmed.com

Response from HonestMed.comJan 26, 2026

Thank you for taking the time to share your detailed feedback. We’re glad to hear the humidifier bottles arrived promptly and that you were satisfied with the pricing. We understand how frustrating it can be to experience a delay due to a missing adapter, especially when it impacts something as important as humidified oxygen. While adapters are typically sold separately, we truly appreciate your suggestion and will share this feedback with our team to help improve the ordering experience and product guidance. Thank you for bringing this to our attention and for choosing Honest Med. Best Regards, HonestMed

Response from HonestMed.comJan 26, 2026

Thank you for sharing your feedback. We’re glad to hear your order was delivered on time as expected. Once an order is submitted, we’re unfortunately unable to make changes to delivery details, though our customer service team can always attempt to assist by reaching out to the carrier on your behalf. While these requests aren’t guaranteed, we do our best to help whenever possible. We appreciate your understanding and thank you for choosing us. Best Regards, HonestMed

Response from HonestMed.comJan 20, 2026

Thank you for your feedback. We’re glad we were able to resolve the issue and clarify the brand name change. We also appreciate your suggestion regarding website communication and will be sure to share it with our team, as we’re always looking for ways to improve transparency and the customer experience. Best Regards, Honest Medical

Response from HonestMed.comJan 14, 2026

Thank you for sharing your experience with us. We’re sorry for the initial mix-up with your order, but we’re glad to hear our customer service team was able to assist you promptly and professionally. We appreciate your understanding and are happy we could make this right for you. Best regards, HonestMed

Response from HonestMed.comJan 9, 2026

Thank you for your detailed feedback. We sincerely apologize for the confusion regarding the product name, Vanicream Lite Lotion has been renamed to Vanicream Moisturizing Lotion. We appreciate you pointing this out so we can update our product description and photos. Manufacturers often times do not inform us of packaging or naming changes and this leads to us being unable to update our listings in the timely manner we would prefer. We’re also sorry for the packaging experience and understand your concern. Your feedback helps us improve both our listings and shipping practices. We’re glad to hear the product provided comfort during your treatment, and we truly appreciate you sharing your experience with us. Best regards, HonestMed

Response from HonestMed.comJan 6, 2026

Thank you so much for your kind words! We’re happy to hear that you found our team quick and responsive. Providing timely and helpful support is always our goal, and we truly appreciate you taking the time to share your experience. Best Regards, HonestMed

Response from HonestMed.comJan 5, 2026

Charleen Peck, We're glad you found ordering easy! We appreciate your feedback regarding the recurring order process. We'll review how to make it more intuitive for you next time. Kind Regards, HonestMed

Response from HonestMed.comDec 30, 2025

Thank you for your feedback! We’re glad to hear your order arrived promptly. We appreciate you choosing HonestMed and are here if you need anything. Warm Regards, HonestMed