HonestMed.com Reviews | Read Customer Reviews of honestmed.com

HonestMed.comReviews of honestmed.com

4.710,221 reviews
Health Equipment
1935 Avenida Del Oro Ste E, Oceanside, California

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HonestMed.com

About HonestMed.com

Your trusted online medical supply storeHonest Medical has a passion to support patients, caregivers, caretakers, health professionals, and home health care facilities. Our vision is to make a difference in the health care products industry by offering thousands of professional medical supplies, specialized health products, advanced care products, and daily health essentials at competitive prices. Browse a large selection of medical supplies in orthopedic care, respiratory therapy, daily living aids, ostomy care, incontinence care, diabetes care, urology care, physical therapy care, nutritionals and feeding supplies, baby care, mobility aids, wound care, over-the-counter medications, and durable medical equipment. We provide you with personalized supportWe are here to support the well-being of all - whether you need medical supplies for self-care, to care for someone else, or to provide essential service to patients at your home health facility. Honest Medical delivers an exceptional experience because we treat everyone like family. We know that there is no universal approach to health. While people with similar medical conditions or symptoms may use the same type of products, we believe that everyone’s path to wellness is different and requires unique support, especially in terms of home health care. Our Honest Care Specialists are kind, courteous, and knowledgeable, so you can feel confident in finding the medical supplies that best fit your needs.

HonestMed.com (honestmed.com) has 10,221 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Website: honestmed.com
Category: Health Equipment
Location: Oceanside, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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HonestMed.com reviews

Showing 125 reviews with 2 stars · Clear filters

MYRON H.
Jan 31, 2025
Non delivery to my P.O.Box.
My order to be delivered to a P.O.Box was returned by UPS...I should have been told in my order process to not use a PO Box. I am still waiting for delivery to my street address that I subsequently provided. If I get my order in the near future than my rating will be better.
Response from HonestMed.comFeb 1, 2025
Thank you for your feedback. We truly appreciate you bringing this to our attention, and we are working on adding a notice to our website to help prevent this issue in the future. We apologize for any inconvenience this may have caused. It looks like we have already reshipped your order to the updated street address you provided. Once the package has shipped, you will receive tracking information via email. If you have any further questions or need additional assistance, please don’t hesitate to reach out. We appreciate your patience and look forward to ensuring your order arrives as expected. Best Regards, HonestMed
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Gail P L.
Jan 12, 2025
They sent me wrong air pump for my bed
They sent me wrong air pump for my bed. I have to pump it up many times in the night.
Response from HonestMed.comJan 13, 2025
We sincerely apologize for the inconvenience caused by receiving the incorrect air pump for your bed. We understand how frustrating this must be, especially with the frequent need to pump it up throughout the night. To resolve this issue promptly, please give us a call at 833-933-2323, and our team will be happy to assist you in correcting the problem. Your comfort and satisfaction are very important to us, and we are committed to making this right. Thank you for bringing this to our attention, and we look forward to assisting you. Best regards, HonestMed
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Waine H.
Jan 10, 2025
I have not received the order or any…
I have not received the order or any tracking information. I paid for expedited shipping because it's needed for a medical injury. No updates from the seller since I paid for the order.
Response from HonestMed.comJan 13, 2025
Thank you for reaching out, and we sincerely apologize for any inconvenience caused. Upon reviewing your order, it appears that the delivery has been completed. However, if you have not received the package, we kindly ask that you contact us as soon as possible at 833-933-2323 so we can promptly investigate and resolve the matter. We understand the urgency of your order, especially given its importance for a medical injury, and we are committed to ensuring your needs are met. Thank you for bringing this to our attention, and we look forward to assisting you further. Best regards, HonestMed
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Heather K.
Dec 28, 2024
I didn’t get my crutches when it said…
I didn’t get my crutches when it said it would be here it was 2 1/2 days later and I have a broken foot and they don’t tell you the height
Response from HonestMed.comDec 30, 2024
I’m so sorry for the delay in receiving your crutches, and I truly apologize for any inconvenience this has caused, especially given your broken foot. It looks like our warehouse was a bit backed up, which resulted in the shipping taking longer than expected. We understand how important it is to receive your items on time, and we are working to improve this process moving forward. Regarding the crutch height, I’d like to let you know that under the "Features" section on the product page, the following details are listed: Crutch Height: 45 to 53 inches User Height: 5'2" to 5'10" I hope this helps, but if you have any further questions or need assistance please give us a call at 833-933-2323. Thank you for your understanding, and we wish you a speedy recovery! Best regards, HonestMed
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New C.
Dec 27, 2024
Out for delivery yesterday, but still no package today
I'm unable to check tracking so I called your customer service. They did call me back to tell me that the order was out for delivery by FedEx yesterday. The package is still not here. I just emailed your customer service to inquire again. Where is the order? Thank you
Response from HonestMed.comDec 30, 2024
Thank you for reaching out and sharing your concerns. Upon reviewing your case, it looks like we’ve been in touch, and you’ve confirmed that your package has since been delivered. If there’s anything else we can assist you with, please don’t hesitate to let us know. We’re always here to help and ensure your satisfaction. Thank you for your patience and understanding. Best regards, HonestMed
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Nina M.
Dec 9, 2024
4 of 10 items did not make it to me
4 of 10 items did not make it to me. The tape on the box was not placed well and the shipping box came open.
Response from HonestMed.comDec 17, 2024
Thank you for reaching out and sharing your experience with us. We're truly sorry to hear that some of your items did not make it to you, and we understand your frustration with the condition of the shipping box. We strive to ensure that all orders are packaged securely, and we appreciate you bringing this issue to our attention. To assist you further, please give our Honest Medical Customer Service team a call at 833-933-2323. They will be happy to look into this matter and help resolve it as quickly as possible. We appreciate your patience and understanding, and we look forward to making this right for you. Best regards, HonestMed
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Jennifer S.
Dec 2, 2024
Haven't recieved my order since 11/15…
Haven't recieved my order since 11/15 yet
Response from HonestMed.comDec 4, 2024
We're truly sorry to hear that you haven’t received your order yet. Upon reviewing the tracking, it appears there were some delivery issues, and your order was returned to our warehouse. Please give us a call at 833-933-2323 so we can assist you in getting your order re-shipped or resolve any concerns. We appreciate your understanding and look forward to helping you! Kind Regards, HonestMed
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Betty E.
Nov 19, 2024
I ordered a box of 100 0psite flexigrid…
I ordered a box of 100 0psite flexigrid 6cm x 7cm patches. I received a package that contained 1 patch. I did call and the order was corrected, I think. I haven't received it yet.
Response from HonestMed.comNov 19, 2024
Thank you for your feedback! I'm so sorry for the inconvenience. A replacement was put in and is shipping out from our TX warehouse. Please let us know if we can be of any further assistance!
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