Hone HealthReviews of honehealth.com

Haven’t received my prescriptions for testosterone since March 30th. Rx not sent to Costco pharmacy. I am no longer able to speak to a person directly. Home Health is hard to speak with on the phone and prefers to play email tag.

Dr was nice but sent a supplement that interacts badly with all my medication after going over my medication with me, and no returns no refund but was offered discount for following monthly services. My test results were in front of them. Its affordable but please check with at least a pharmacist before taking what they send. They are not looking for drug interactions. Also vitamin B12 arrived HOT in mail over 105 in the mailbox ... after contacting they said the Dr said It SHOULD be fine.it took a long time to receive the vitamin too, I do not recommend i dont think they care much they push product. Have tried several times to terminate my account. Still being charged for membership and refill i have not received says processing for over a week. In response: i have emailed numerous times and been in touch with Princess. And have asked my account be terminated for over a week. Im still being charged and no medication is coming. And charged for another month after ive been asking to be terminated, i have an account . And nobody reached out when it happened. Why now? I have talked to the company about the issues and the resonse was as i stated. Everything is done by email pretty easy to track. I have all of them. U asked for my info, and still haven't reached out. The last email I got from hone health was ... rete. Thats it 4 letters. Super professional!! My account name is not my Google email name. Thats personal information, and it was sent to you to verify.

Very unprofessional, my first consultation was canceled 10 minutes before it was supposed to start. The second one was canceled within two hours. Medication delivery was delayed multiple times.

At first everything was fine, and even would have recommended them. I changed banks and when I went to update the billing, it wouldn't let me until it was rejected by the bank. It then wouldn't let me update for 3 days of failed charges. I got that handled, and again there was a problem with billing. So another 3 days of failed charges to update again. Now I have ran out of the Rx, and have to resort to paying someone else to get my Rx. Why because as an extremely busy professional working 80-100 hours a week, I do not have the option to answer my phone when they call, and they have no one you can speak to without them calling you. So a simple matter that could have been handled in a 5 minute phone call, has still not been corrected after almost 2 weeks. I still have not been able to talk to someone, I have requested to use my own pharmacy now. Since doing that they have basically ignored me, not that they were not ignoring me to begin with. I did the math and though my PCP I could take the $250/month I spend here and pay for the medications cheaper out of pocket. They mislead you in thinking that the medications are covered with the subscription, but nope you have to pay for those also. So basically the $129 subscription is for a 2 minute conversation with a provider every 4 months, a $40 test every 4 months, and storage of your medical record. ABSOLUTLY NOT WORTH IT, especially with the crappy customer service. ** Edit** Well I am still waiting for even the attempt at a phone call, after I was not able to answer. I have requested several time since I thought the situation was resolved. 24 hours, we are now going on 5 days without any attempt to contact me. The chat option is a lie, its not there. How do you expect me to give any information, why Noone will talk to me. You can't, this is borderline failure to deliver services and Im about to report it as such.

My actual message to Hone Health: I was told I would be given 3 subscription options and since the only option given to me was the premium membership and with that and the cost of medication, I was going to be charged for over $300 monthly. You could have shared this information up front and saved wasting my time with the consult and doing the bloodwork. This feels like a scam, considering I am not able to cancel my subscription anywhere on your site or reach a real human on the phone or a live chat. Good luck giving other people sub-par medical care and treatment. No thanks. Please confirm receipt of this message and the cancellation of my membership. I'm sure you have some excuse as to not refund the $25 you charged me up front.

When I first signed up my Testosterone was 517 after 3 months of "treatment" my T went down to 368. I feel worse than I did when I started! The first prescription they sent was the wrong dosage of enclomidphene. Takes forever to get your medication delivered. It is expensive, doesn't work and is hard to cancel. I highly recommend looking elsewhere - Not a good value nor does it work.

Absolutely awful experience. Had 2 minute video visit with a totally uninterested doctor. They do not have a phone number for you or your pharmacy to contact. I’ve paid $300 for their “services” and have received two prescriptions, they haven’t sent my refills into my pharmacy even though I’ve made about 10 requests. This is a scam.

First of all, I got a Ormond test and they placed me as I am a male and I’m a female that’s the first problem The second problem that use Usps and every month, my medicines are delayed or lost or go back to the center without me even getting a notification that he was shipped then the Customer Service women she plays a passive aggressive game and doesn’t understanding importance of timing in your hormones and as today I’ve been waiting three weeks to resend the medication and of course they sent that in two different boxes. One got lost again and the other one still waiting for shipping 😡😡😡😡😡 company. 💩 The