Hone HealthReviews of honehealth.com

Response from Hone HealthDec 8, 2025

Hey Jay, we mention the membership and how our service works on the primary page of HoneHealth.com, but we can always improve here, so we'll definitely take this feedback to heart. Let me try and explain the membership's purpose and value a bit better for you: In order to receive the types of treatments that Hone offers, a certain level of care is necessary. The membership covers all aspects of this care, including advanced lab panels and comprehensive doctor visits every 3 months, non-routine doctor visits when necessary, free 2-day shipping on all orders, 24/7 access to the Care Team, and private access to Hone's online member community (you’re here). Routine lab work and doctor visits every three months are something any reputable healthcare provider will require to receive treatment. Although the above membership isn't cheap, it's much more affordable and convenient than traditional healthcare. Typically, you'll have to jump through some hoops to see a specialist who 'might' submit a lab order that covers the depth of Hone's advanced panels. If they do, the cost of those labs (even with insurance) will most likely be hundreds of dollars. Even then, if your doctor is willing to prescribe the level of precision medication that Hone offers, the cost of those treatments (once again, even with insurance) will be expensive. Hone will exhaust all efforts to help make your care as affordable as possible. For example, our Care Team will assist with sending scripts to your local pharmacy and help you leverage programs like GoodRX–––where the cost of medications will be cut down dramatically in most cases. Other health providers in our space won't go the extra mile like this for their patients.

Response from Hone HealthDec 5, 2025

Hey Trisha! We dropped the ball here, and I can't apologize enough. Normally our Care Team is awesome and responds to all outreach within 3-6 business hours. No excuses here, we need to do better for you. I'm having my team jump into this ASAP, and don't worry, we can find another testing option that works better for you. Give our team some time to review your case and a manager will be in touch soon to help! We got you, promise!

Response from Hone HealthDec 5, 2025

Hey Jennifer, we truly appreciate this feedback, and we're happy to hear your doctor lived up to expectations! In order to receive the types of treatments that Hone offers, a certain level of care is necessary. The membership covers all aspects of this care, including advanced lab panels and comprehensive doctor visits every 3 months, non-routine doctor visits when necessary, free 2-day shipping on all orders, 24/7 access to the Care Team, and private access to Hone's online member community (you’re here). Routine lab work and doctor visits every three months are something any reputable healthcare provider will require to receive treatment. Although the above membership isn't cheap, it's much more affordable and convenient than traditional healthcare. Typically, you'll have to jump through some hoops to see a specialist who 'might' submit a lab order that covers the depth of Hone's advanced panels. If they do, the cost of those labs (even with insurance) will most likely be hundreds of dollars. Even then, if your doctor is willing to prescribe the level of precision medication that Hone offers, the cost of those treatments (once again, even with insurance) will be expensive. Hone will exhaust all efforts to help make your care as affordable as possible. For example, our Care Team will assist with sending scripts to your local pharmacy and help you leverage programs like GoodRX–––where the cost of medications will be cut down dramatically in most cases. Other health providers in our space won't go the extra mile like this for their patients.

Response from Hone HealthNov 20, 2025

Hey Doug, thanks for the feedback. I think there's always areas where we can improve. I'll have my team reach out and set up some time to speak with another doctor, if you're interested. Regarding the membership – that covers all of the necessary care that any reputable provider will require. The membership covers all aspects of this care, including advanced lab panels and comprehensive doctor visits every 3 months, non-routine doctor visits when necessary, free 2-day shipping on all orders, 24/7 access to the Care Team, and private access to Hone's online member community (you’re here). Routine lab work and doctor visits every three months are something any reputable healthcare provider will require to receive treatment. Although the above membership isn't cheap, it's much more affordable and convenient than traditional healthcare. Typically, you'll have to jump through some hoops to see a specialist who 'might' submit a lab order that covers the depth of Hone's advanced panels. If they do, the cost of those labs (even with insurance) will most likely be hundreds of dollars. Even then, if your doctor is willing to prescribe the level of precision medication that Hone offers, the cost of those treatments (once again, even with insurance) will be expensive. Hone will exhaust all efforts to help make your care as affordable as possible. For example, our Care Team will assist with sending scripts to your local pharmacy and help you leverage programs like GoodRX–––where the cost of medications will be cut down dramatically in most cases. Other health providers in our space won't go the extra mile like this for their patients.

Response from Hone HealthOct 29, 2025

Hey Frank, due to PHI we can't speak on your treatment plan here or consult, but we'll make sure a member of our Care Team reaches out to help. Don't worry though, we got you!

Response from Hone HealthOct 16, 2025

We know tech hiccups can happen, and the entire consult experience is something that's getting improved as I type this. Although experiences like this aren't common, that doesn't make them any less frustrating for patients. Our team will definitely make sure they help and ensure this doesn't happen again!

Response from Hone HealthOct 7, 2025

This is definitely not the typical experience at all, so our team would like to make things right. A member of our team will be in touch soon to help!

Response from Hone HealthOct 3, 2025

No worries, Scott! We'll be in touch to help you through next steps. Stay tuned!