Hone HealthReviews of honehealth.com

Update: Someone got it touch and addressed the situation. I appreciate the outreach and resolution. I really wanted to have the great experience I saw in all the other reviews, but my experience has been a total mess from day one. My husband and I got our labs done together, and it’s been nothing but a headache since. My labs were lost entirely, and his came back incomplete. The worst part? My paperwork had me listed as the wrong gender and had the wrong birthday. I even pointed this out and had to get my blood drawn again, but they still hadn't fixed the errors on the second set of forms, so I am not hopeful I will get it the results. It’s been over a week and a half and we still haven’t heard a word about scheduling a consultation for my husband. I’ve reached out to support multiple times, but I’m just spinning my wheels and not getting any actual help. When you’re paying for health insights, you expect at least the basic details to be right. At this point, I just want my money back so we can go somewhere else. Definitely not the premium experience I was hoping for.

The doctor understands what I’m saying and worked with me

The Doctor was easy to talk to and very informative. He also provided information and answered all my question that i had about the Medication.

I appreciate the convenience that Hone offers as far as getting the blood test done and then setting up the console with the doctor via that zoom type of meeting. Makes everything very simple and patient friendly. In between my blood test and the date of my console was approximately a month. That was 100% on my end and I appreciate that the folks at Hone continued with me as if I was much more prompt. Thank you for taking me seriously even with the large gap as I had some personal issues to deal with.

Answered all my questions and finally got the ball rolling. Definitely better than previous experience with hone. We will see how it goes from here

Provider was very knowledgeable.

Information and understanding

I finally met with my provider today after a one week delay on refills because the lab did not advise me I was missing a draw date on my last testing kit. So it just sat there until my refills were out and I was behind the curve. It was a week of cascading mis-cues by HONE HEALTH. I should have A) been advised I needed to provide a draw date, and B) that my refills were coming up (14 day notice minimum!). Neither happened... However, I am very happy with my provider Dr. Natalie Kunsman and want to continue. You have already committed to 1/2 off my regular rate for the next three (3) months. Please make sure this happens. I cannot afford to spend one more minute of my time on HONE administration. Thank you, Patrick Collins