Hone HealthReviews of honehealth.com

Response from Hone HealthAug 13, 2025

Hey Blake, our doctors only prescribe treatment options that they believe are the best plans for that particular patient. Sometimes TRT isn't the optimal plan for that person, and other therapies are better options for them depending on a myriad of factors; such as labs, symptoms, lifestyle, history, and more. The hormone treatment that Hone offers, such as clomiphene, requires regular lab work and follow-up doctor visits for patient safety. This also isn't a Hone thing, any reputable healthcare provider will require routine blood work and follow-up consults. The cost of that, even with insurance, is often very expensive. The $129/mo membership covers regular lab work every 3-months, follow-up doctor visits every 3-months, non-routine doctor visits when necessary, free shipping on all orders, 24/7 access to the Care Team, Local Pharmacy set-up if requested, and private access to Hone's online community of 30,000+ men currently on similar treatments. It's definitely not cheap by any means, but the value compared to other online providers and traditional healthcare–––can't be beat.

Response from Hone HealthAug 5, 2025

Hey Larry, we're sorry you had a poor experience. Our Care Team is available 24/7 and will always set up another consult with a different doctor or the same one if you wish to ask further questions, free of charge. Your labs and levels are also available inside your Hone account, so you can reference your biomarkers there. Hone is far from a "pill mill" or "money heist" and is without a doubt the most risk adverse and safest longevity provider in healthcare. If you were prescribed a certain treatment plan, it's because the doctor believed it was the best option for you. They're not sales people and do not benefit by prescribing more or less to our members. Our team will touch base to hear more about your experience and help give you clarity on any concerns you might have.

Response from Hone HealthAug 4, 2025

Hey David, there was no contact info connected with this review, so we requested more info through Trustpilot. Please respond to that request and we'll make sure our team helps you out here. We can definitely get you scheduled ASAP!

Response from Hone HealthAug 4, 2025

Hey Thomas, sorry for any trouble here. Due to PHI we can't speak on reviews like this in too much detail, but we'll make sure a senior member of our Care Team touches base today to further help you out. I know sometimes onboarding with us can be frustrating since it takes longer than expected, but it honestly has to due with the fact Hone takes zero short cuts with onboarding patients. We take safety VERY seriously, and often times extra sets up labs or confirmatory labs can delay things. We make NO money off these extra labs either, and from a sales perspective it can actually hurt us since we might not be able to take on that patient if their labs come back with certain readings. We're also not a scam, far from it. Trustpilot is an independent site that we don't control. Our positive reviews are vetted by them, and are genuine experiences from our members.

Response from Hone HealthAug 2, 2025

Hey Greg, we requested more info through TrustPilot about your review. If you can respond to that request with your contact info—our team will take a close look at things for you.

Response from Hone HealthJul 31, 2025

Sorry for the trouble here, but just like many traditional healthcare providers and tele-health companies–––Hone requires social security numbers for ID verification for all patients we onboard. We understand privacy is a concern for many people, and that's why we've made sure that Hone leads our industry with online security infrastructure that protects all patient information.

Response from Hone HealthJul 28, 2025

Hi Tom, we've requested more info through Trustpilot. If this is a genuine review, please respond to that request with your contact info we'll and take a closer look at what you've outlined. To date, we don't have any record of what you outlined transpiring with a patient, nor does this review accurately outline our usual patient experience.

Response from Hone HealthJul 26, 2025

Hey Annette! I'm going to escalate this for you and we'll make sure you're taken care of. Don't worry—I have no doubt we can get you back on track in no time, stay tuned!