Hone HealthReviews of honehealth.com

I needed an earlier appointment date and costumer service provided me with that promptly

So far their customer service is very efficient and they are great at communicating what is going on with everything during the testing process. I’m excited to see this continue throughout the rest of the process.

Brian Solis was able to help me through a connectivity issue when I had my initial consultation. He responded immediately to a message I sent in order for me not to miss my appointment.

Customer Service & Dr. Sanderson have been great and helpful. The only reason for 4 stars instead of 5, would be the extended waiting time due to having to retake the initial test sample. Hopefully my Confirmatory Test results and Consultation are done soon, so treatment can be sent. Thank you

The process is very easy just the delay fir the consultation is long. I understand the issues and am Patient

Hone's customer service is excellent. It took about a month to see a physician after I sent in my at-home test. After that, I had to go to Labcorp and do another blood panel, but Hone got the results two days later. Be prepared to wait around two months to finally get your prescription. The initial process is slow, but they ship 2nd-day w/ FedEx after everything is approved.

My first appt. fell through, but Brian in CS, got me rescheduled quickly with a detailed communication. Only problem is available appointments are a month out.

Update got my med very quick once shipped I recommend lab corp for all your testing much easier then self test and much faster turn around. It’s a slow go but why would I be in a hurry at the last minute I guess started the process back in December almost Feb still don’t have meds mostly because of turn around times with testing and then talking to a dr. I had my first one got canceled due to a bad test. They sent me a second and that one was good and I made a appt took two weeks I ended up having to reschedule and that was another 2 week wait. That’s the only real problem the wait. But oh well. Also I was confused on the path to take with ordering I called and got a return call in about 18 hours and Ross was super helpful and walked me though mad it easy. So good so far.