Hone HealthReviews of honehealth.com

The response time and follow up with the recent Rx I had processed was great. I didn't need to track down anyone at Hone and I received a status update until the issue was resolved.

The customer service is amazing. They will always get back to you in a timely manner. However, I don't give this company 5 stars due to the long wait times from testing to actually getting what the doctor prescribes you. If you are looking for fast results, this is not the place for you. It easily takes two months for blood work and actually receiving your medication. With that being said, Hone Health customer service is the only reason I'm sticking with the company and seeing how things play out.

I’m having mixed experiences so far. Customer service has been helpful, overall I am happy with hone. The wait for consultations is way to long, especially when you’re trying to dial in medication dosages In the beginning. Blood panels and consultations should be set up together so people aren’t waiting weeks to hear from the doc about how to treatment is going. Update: After my review Hone and the support team reach out to me and I’m happy to say that they are at the very least willing to work with their customers/patients. Upgrading the experience to 4 stars and giving the customer service a thumbs up for their attention to detail. Again, overall happy with the experience and recommend it to be tried if you are on the fence/need treatment.

There have been times that I have been frustrated about the lack of communication. But each time I reach out I get all my questions asked.

easy to deal with -- allow you to send meds to your own pharmacy

They never answer their phone or return email messages. Labs are often delayed for over a week or more because they cannot keep up with their patient load. This time I have waited 4 weeks! Hone Health reached out to me and have been very helpful and are providing good customer service now over the past two weeks. Thanks

I’ve been a patient with Hone Health for two years this month and I’m very satisfied with the results of my treatment. The physician’s are amazing and helpful. Also the customer service team has helped me on several occasions. Recently I contacted the customer service team regarding an outside pharmacy providing me with one of my medications. The company was sending a months supply of the medication twice a month. I was also being billed for it too. Currently I have a four months supply of this medication. The customer service team corrected the problem immediately and made the situation right. I will continue to use their service going further.

Hone Health is changing my life for the better. The TRT treatment they provide is so much easier than the hassle you would have to go through with your regular doctor. I am seeing weightloss and increased energy since I started just over 6 months ago.