Nicole
15 minutes late to the appointment
15 minutes late to the appointment. Was very rushed trying to get through everything because they said they had another person waiting. No video of their face so I couldn’t see who I was talking to seemed overwhelmed.
Response from Hone HealthFeb 5, 2026
Hey Nicole, it sounds like there might have been a technical glitch here with your video? Our doctors always have their video turned on, and would not begin a consult unless they could see your face and you could see theirs. We want to get to the bottom of this for sure, and check in with the doctor regarding what happened on their end. Someone from our team will be in touch with you to learn more, and help you get set up for a successful consult!



