Hone HealthReviews of honehealth.com

1 star for customer support. I need to cancel and conveniently enough that option always gives you an error message and makes you start over and you just go in circles. There isn't a customer support line to call anywhere. Still working on it..

I ordered a treatment plan four months ago that never came through. I tried multiple times to no avail to contact Hones directly. Buyers beware, this company refuses to uphold their agreement. This review is entirely true, my name is Rex Armstrong. It gets even worse, there is a report of suicidal tendencies or self harm on my profile that couldn't be further from the truth. And my profile gets reset every month with blood tests being resent and 0 help from customer support via email.

The doctor was rushing me and did not seem interested in talking or helping me . Worst doctor ever wish I remember her name I have to say tho Ken made things right every other time I have to say I have been very happy with my experience! Thanks ken!

I’ve asked this scam of a company for weeks to cancel my membership and stop sending me medication. They barely get back to me, three emails in total. I’ve called, texted, and even messaged their Facebook page.they say I need to fill out a cancellation form, that I’ve done ten times! They say I need to talk to the doctor, but I don’t want to..I want to stop! They offered me a discount, I don’t want it, I want to cancel. I don’t want the doctor. I’ve tried to contact them at least 50 times. I’ve asked for a refund for my membership and the cost of the meds, because I don’t want them! But NOTHING! This company is a scam and I would never ever join them if I was thinking about it. Cancel it now and refund this month membership and medication money, because I don’t want it, but the don’t get back to me and don’t listen to me. What a scam! Do NOT join! Below they said I put in ten tickets just yesterday. This is a lie. I have proof of emails and tickets from last month until yesterday. They’ve only responded to me four times in the past few weeks. Read other reviews, they are doing this to many other people, too! It’s a scam!

Difficulty getting customer service. My followo up appt after bloodwork has been rescheduled by Hone 4 times so far and always to a time that does not work for me. Horrible experience, would not recommend.

Awful experience from the beginning scheduled my blood work within two days of joining when I tried to schedule a consult with the doctor I received seven different appointments all of which never happened every time. I would try to confirm the appointment I would receive another email saying sorry we don’t see this appointment. When I finally met with the doctor three weeks after my blood work appointment, the consult only lasted three minutes. The doctor didn’t even look at me once he was not friendly or welcoming at all his energy made me very uncomfortable. He didn’t even go over my labs with me just proceeded to say I have no answers for you , when I asked why I could be feeling the fatigue and lack of interest he said maybe you are depressed, I am not depressed, his lack of interest in the visit was extremely unsettling and I feel that this is a complete rip off , I would not recommend it to anyone and I feel like the marketing for the company is not truthful they stated you will see a doctor within 4 days after bloodwork that did not happen , the communication with the staff was all over the place , I would receive one answer about my appointment and then the next day it was like that entire conversation never happened, very unprofessional, I understand Iam not the only patient but the way I was spoken to during the conversation with the so called doctor was awful . I’ve worked in the medical field for 24 years and this was the worst experience I have ever had . My doctors would never talk to our patients the way he spoke to me , please save your money do not waste your time , find a real hormone replacement company hone will only discourage and disappoint you from the beginning.

They stole my money. Paid for a test. Went to lab and no order. Reached out several times and no response. You can only email them. Terrible company. I gave them $60 and received nothing. That’s theft.

I cancelled the subscription in December and received a refund of $45 and $25 - Now I see I have been charged for Jan and Feb - with no answer to my emails. and no phone number to call. I have filed a claiHow do I reply? 02/21/2026 HONE HEALTH HONEHEALTH.CONY $25.00 01/21/2026 HONE HEALTH HONEHEALTH.CONY $25.00 12/22/2025 HONE HEALTH NEW YORK NY CREDIT -$45.00 12/22/2025 HONE HEALTH NEW YORK NY CREDIT -$25.00 This is from my visa account - look up my name and you will find my account.  Are you stalling?m with my Visa as I received no services.