Theresa F.
Cannot get anyone on the phone
Cannot get anyone on the phone. I paid the membership fee and expected the Rx to be billed and sent at that time. There is no way to get the RX.
Response from Hone HealthApr 7, 2025
Hey Theresa, there's a couple ways to communicate with support. You can email the Care team at [email protected] and submit a ticket via the help icon inside your patient account. The team can also call you back if you prefer––just send them the best contact # and time to reach you at. The RX is automatically sent to our pharmacy so they can process and ship your order. If you want your script sent to your local pharmacy, our team can get that set up for you, but it's something they need to process. I've requested more info from Trustpilot so we can look into your case, but also feel free to email me at [email protected].



