HominterReviews of hominter.com

This is the second review sent to me and I still have not received my order. I have not received a shipping notification or a tracking number to date.

Did not respond in a timely manner

I don't recommend purchasing from them because they forgot to send my item together I had to contact them multiple times to get it corrected!

the product was not worth the price

Everything was broken....still waiting for someone to email me back....poor customer service.

Ordered tile on 7/1. Was told I would receive the item in 7 - 10 business days. I had received confirmation of the order but by the 9th day, I had received no tracking information whatsoever. For 2 days I sent emails and inquiries regarding tracking. After requesting they cancel the order, I got an email stating the tiles were ready to be processed this week. It takes a cancellation email to prompt them to send me the tile??? After cancelling the order, I have yet to receive any word regarding refund. Dispute was made with my credit card

No product delivered

I ordered a sample tile 7 days ago. I received a message that my order was received, but it still hasn't shipped. I have sent two messages over a two day period with no response. Before ordering I sent a question; I received an email that didn't answer my question. The customer service seems to be very lacking. I have ordered from other tile companies and had prompt answers to my questions. They also advised me when there was a delay. If the sample I paid for ever arrives, I doubt I will order from this company. If there was a problem, I'd never get it resolved.