maddy S.
Great customer service
Ordered 2 personalized glasses, the whole process of the order confirmation to delivery took only 5 days. One came chipped right where I'd hold it, so I didn't want to risk cutting myself and reached out to customer service to get it replaced or refunded. They quickly responded a few mins later (on a Sunday night!) asking for photos and then said they will be shipping me a replacement on them. Excellent customer service


