Denae De La R.
I got a quick response when I requested…
I got a quick response when I requested for service. The agent called same day. They promised to deliver. Unfortunately, they did not deliver as scheduled. They delivered a day late and did not refund the extra day paid.
Response from Hometown Dumpster RentalAug 24, 2026
Denae, we're sorry your dumpster was a day late. I know Hometown's customer support team was in contact with you the moment we learned of the issue. Your service provider delivered a day late because they needed clarification on the placement of the dumpster. Your dumpster was being delivered to a larger corporate building and the service provider really needs to know exactly where the dumpster should be placed in that situation. Your service provider did agree to add in an additional day and pick up your dumpster one day later so you have the full rental time initially promised. Good luck with your clean up project!