Homesnap Reviews | Read Customer Reviews of homesnap.com

HomesnapReviews of homesnap.com

4.3329 reviews
Internet & Software
7200 Wisconsin Ave #200, Bethesda, Maryland

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Homesnap

About Homesnap

With easy-to-use mobile technology fueled by unmatched, real-time data intelligence, Homesnap is changing the way real estate agents connect with consumers and serve their clients. The industry-endorsed Homesnap platform leverages real-time data from over 200 MLSs to empower millions of consumers with a superior home search experience, while providing over 85% of U.S. agents with access to powerful mobile tools that automate their work and accelerate their success. The integrated Homesnap platform is transforming the industry by bringing real-time to real estate. More information can be found at www.homesnap.com.

Homesnap (homesnap.com) has 329 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.

Also known as: homesnap.com
Website: homesnap.com
Category: Internet & Software
Location: Bethesda, Maryland
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 57% of reviews.
Latest: Most recent review: January 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Homesnap reviews

329 approved reviews, newest moderated first

Skip D.
Oct 13, 2022
Great Call
Andrew was attentive and took time to insure answers to all questions were understood . Good call!1
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joe
Oct 5, 2022
I would never use this company due to…
I would never use this company due to the horrible customer service, empty promises to provide high quality leads and making it impossible to cancel your subscription. I have been trying for a week straight now to cancel my subscription. Have called and spoke with people 3 times and asked to talk with upper management or a supervisor with no way for them to do that except an worthless email. I have emailed them daily for them to confirm my subscription has been canceled with no answer. Last resort I have had to call my credit card company to inform them of this situation. STAY AWAY FROM THIS COMPANY!!!!!! HOMESNAP IS A HORRIBLE COMPANY AND WILL NEVER WORK WITH THEM AGAIN.
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Michelle M.
Sep 23, 2022
Everything in its place
I switched brokerages and my Homesnap Home Screen still showed my prior brokerage and email. Customer service was excellent at Homesnap and now everything is as it should be!
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Peter T.
Sep 1, 2022
Quick Response and Resolution
My issue was responded to quickly, understood by the support analyst, and fixed in a very timely manner.
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Tricia K.
Aug 19, 2022
Swift response and resolution
My concern was addressed quickly, and the representative responded to me in a timely manner with resolution.
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LUIS F.
Aug 17, 2022
Call Custumer service problem was…
Call Custumer service problem was corrected I'm back and running thanks again. Homesnap rocks.
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Hristina S.
Aug 3, 2022
Needed my email to be updated
I contacted Homesnap to report that the email associated with my profile was from an old brokerage and that I could not verify my new email. The issue was fixed by Homesnap in what felt like less than 1 min from the time I sent my email. I've been obsessed with using the app to its fullest potential since.
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Denise A.
Aug 3, 2022
I really enjoy using this app
I really enjoy using this app, user friendly and all the information you need in one place.
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