Homesite InsuranceReviews of homesite.com

I am pleased to add to the list of customers who are dissatisfied with this insurance company. My recent experience with them has been dreadful. I encountered a situation in which a tree fell on my house during a storm. Because they are opting to categorize it as wind damage, I am required to pay a significantly higher deductible (over $2,000). The tree expert that they sent to my home states that it was not due to wind, but they refuse to heed his opinion. The claims adjuster, Jordan Thomas, and his manager, Jared Matthiesen, were of no assistance. The claims adjuster never replied to emails or voicemails. The manager merely upheld the company's stance to prevent the insurance company from having to pay a larger share of the costs. I spent the majority of my time pursuing the claims adjuster for answers regarding my claim. They then closed my claim without as much as an email or a letter. They claimed that they paid two vendors for work done on my house and for tree removal services, but neither vendor has received payment. I will definitely be switching to another insurance company.

I would give this company zero stars if I could. They are denying full repairs of my house saying that the damage to the garage door and gutters is cosmetic and they do not repair cosmetic damage. Meanwhile the policy states in the hail and windstorm rider that, "damage will be repaired to the condition it was before the damage occurred." My gutters and garage door weren't hail damaged before the storm. They've now taken over 8 months to get to this point. If someone offers you Homesite, run the other direction. This is the worst home owner's insurance I have ever had. Gutters and a garage door may seem minor in the grand scheme of things, however it isn't minor when this company saddles you with a $7500 deductible for wind and hail.

Never used them, been hounding me for 240...sent me to collection bureau and a offer to settle for 50%. Scam, Scam, Scam

If I could give zero stars, I would. Like so many others, was offered to bundle homeowners insurance with car insurance with homesite through geico. Left my other insurance because this one was cheaper and they dropped me after two months. Scam of a company.

When time to renew, Homesite increased my annual cost by almost $1k! No claims were EVER made against policy, at neighborhood association mtg police captain spoke saying "area is 50% safer than it was for last three years". Homesite wanted almost $700 to start renewal policy. No explanation for hike was given when I asked (during two phone calls). They sent me a letter saying if I did not pay renewal payment by "XYZ date", policy would expire. I pointedly told them I didn't want the high $$ policy. Imagine MY surprise when I received a bill 2 months later for over $600!! Upon calling, they told me they decided to "do me a favor" and extend the policy beyond THEIR stated expiration date, and now I had to pay them! Threatened to put it on my credit report if I didn't pay!!

Don't auto renew and reinstate the policy with double the cost. This would happen all the time and due to this I end up moving from non escrow to escrow. Now my mortgage lender charges 2.5 times the insurance because of geico not issuing the policy between the expired and the reinstated date

I deeply, deeply regret bundling my home insurance to my Geico car insurance. We had a decent policy with no issues through a smaller, local agency. When I switched to Geico Home insurance, they subbed it out to Homesite. Within a month of switching, we got a letter in the mail that we had to fully replace the roof on our shed and fully replace the roof on our barn, as well as remove a "fence", or our policy would be cancelled. Mind you, our actual home was totally fine, but they are going to cancel the policy over moss on the shed roof and a decorative fence the previous owner used to enclose a garden. We had 60 days to do this. We still haven't decided what to do about the shed - it's in fine shape, but we either have to spend a ton of money on a roof for no reason, or get rid of the shed for no reason, or we'll lose our insurance. Switching was the worst homeowning decision I've made. Don't ever use them.

So the policy started May 7th. June 1st I get a letter saying that in 4 weeks they will cancel my policy unless I get a full roof replacement. So I realized the scam of this place. they know that they have 60 days to cancel your policy for whatever reason. so they exist off of the unsuspecting people who sign up for them or have their mortgage pay. then they come up with a reason to cancel your policy. It's really a perfect scam. they exist off of initial sign up money and cancel your policy not caring if your mortgage lapses your coverage and penalizes you. The evil spirit within this company is disgusting. Do yourself a favor and don't you ever never ever ever do any business with them or anybody that's in cahoots with these dirt burglars. in particular Geico and Progressive are very demonic for aligning themselves with this god-awful alleged company.