Homesite has outright lied to us. We requested a replacement policy and four years later when we make a claim, we see an ACV policy. Ok, well at least we'll get "some" insurance help, right? NOPE. They have delayed for nine months, forcing my contractor to jump through hoops to get any movement - and at the seven month mark, simply closed the claim. It wasn't until I filed a complaint with the state regulatory agency that they suddenly ALLEGED they were going to fix it, and that a check was in the mail. Two months later, no check and now it is with a "new" adjuster who is back to asking my contractor to resubmit the exact same paperwork for the tenth time - because, of course, the state agency closed out the complaint based on the representation Homesite had cured the issue. Nine months and counting of water infiltration and my kids are getting sick with respiratory illness, because of course mold is going to start to grow. Every other home in my community suffered the same damage and every other home had their roof replaced months ago without issue. Homesite is the worst insurance company I have ever dealt with, to the point of making State Farm seem great! Geico should be embarrassed to offer bundled coverage with them.
JF
Jeffrey F.
Homesite Insurance Co BAD FAITH INSURANCE
Homesite Insurance Co. is a bad faith insurance company. On Superbowl Sunday my home was robbed. I filed a police report, and promptly advised my insurer Homesite of robbery, and filed an online claim form, as there claims adjuster requested.. I was advised if I filed claim online, my claim would be processed quicker. After several months of talking to there claims adjuster Dale Anson, and there so called investigator, who did nothing but threatened and tried to intimidate me, my claim was denied. This company collects our premiums for coverage, and then does little to nothing if we need them for a claim. Homesite Ins. TREATS both "seniors" and "homeowners" alike, to better their profits, and ultimately deny their claim.. Policyholders who have been treated unfairly by Homesite need to come together to file a class action lawsuit against them in Federal Court. American Family Insurance who owns them sits back and collects there premiums, and helps them intimidate policyholders, as there adjusters, and investigators did to me, and many others, as I have seen on social media. Homesite employee's are actually employed by American Family. Steps need to be taken against Homesite Ins., and how they deny claims, and continue collecting premiums from policy holders. IN REALITY HOMESITE INSURANCE, A DIVISION OF AMERICAN FAMILY INSURANCE IS A DENIAL FACTORY. MY AUTOMOBILE INSURANCE COMPANY, GEICO, PLACED ME WITH HOMESITE TO HELP ME SAVE PREMIUM ON MY AUTO INSURANCE. Now I am unable to recoup and replace my property that was stolen, as Homesite Ins. has decided to not honor my claim. It is not bad enough that my home was robbed and burglarized, now it turns out that my property insurer is just as bad as the people that robbed me. WHEN FINALLY ONE OF THERE REGIONAL REPRESENTIVES FROM ARIZONA CALLED ME, HE TOLD ME THAT THE DENIAL WOULD NOT BE OVERTURNED. THIS INSURANCE COMPANY IS A TOTAL SCAM, EVERYWHERE YOU LOOK ON SOCIAL MEDIA, THE MAJORITY OF THERE FEEDBACK IS HIGHLY NEGATIVE. ALL HOMESITE INS. APPEARS TO DO IS DENY CLAIMS. I WAS ADVISED TO HIRE AN ATTORNEY, AND THEY WOULD TALK TO THEM, IF I EXPECTED ANY KIND OF RESULTS. AMERICAN FAMILY AND ALL THESE SECOND TEAR COMPANIES THAT THEY OWN AND CONTROL SHOULD CEASE OPERATE THE WAY THEY DO. AS WHEN THEY ARE NEEDED THE MOST, POLICYHOLDERS CLAIMS ARE DENIED. COMPANIES OPERATING ONLY TO MAKE EXCESSIVE PROFITS, AND DESTROY PROPERTY HOLDERS LIVES. THE FEDERAL GOVERNMENT NEEDS TO HEAVILY FINE THESE INSURANCE COMPANIES, SO HOPEFULLY THEY WILL LEARN TO TREAT THERE POLICYHOLDERS FAIRLY. I HONESTLY BELIEVE THERE ADJUSTERS GET PLEASURE RUNNING THERE POLICYHOLDERS IN CIRCLES, UNTIL THEY FINALLY GIVE UP.
JE
Jenn
FRAUD ALERT
FRAUD ALERT - I never opened a policy and am in collections with them. I asked for signature authorization for WHO authorized this and they said they do NOT require signature. However, when I was asked to email them with a statement saying I did not open this policy, they wanted me to sign it. Make it make sense.
JD
Jody D.
100% FRAUDULENT COMPANY….I now have a…
100% FRAUDULENT COMPANY….I now have a homeowners policy that I never signed for have no clue of this policy and now I am getting collection letters after hours and hours on the phone and countless emails. You have been warned. I have my attorney going to bat for me now. Shame on Progressive for working with this company.
DC
Diane C.
The company denied me homeowner's…
The company denied me homeowner's insurance the reason given is my credit report. How can this be my credit score is exceptional. I have an average 833 credit score with all three credit reporting agencies and I have maintained this exceptional credit score for many many years. The worst company, bogus....
JD
Jose De L.
Company SUCKS!! We went thru a severe hail and wind…
We went thru a severe hail and wind storm back on the 15th of March.
I and had a contractor come and give me estimates and then Homesite sent out an investigator only to tell me via phone that they wouldn't cover any of the damages due to some clause about it only being cosmetic, and I had my roof replaced not even 7 months ago and now I'm stuck looking at dings all over it as well as damages to the rest of the home and my garage/ shop from the hail. They tell me that because of this clause the other damages are less then my deductible.
MH
Marie H.
"STARS 0"
"STARS 0"
I could not leave a review without selecting a star. Homesite/Geico hired contractors to repair my home. Needless to say with several different companies in place and working 2 months into repairs with defective equipment in my home causing more damage on top of that homesite refusing to pay the contractors that they hired and all the ones I called to hire after I was told I had to find contractors my self.(After they ran the ones that was already doing the jobssss,repairsssss etc. they called, hired, and had in my home.) Leaving my home unrepaired with more damages that the contractors equipment did. And repairs that was started and never finished due to homesite/Geico not paying them but paid the contractors that was responsible for equipment leaking unknown large amounts of water for it. Insulation removed and without being replaced. Personal property damages never paid. And never a management over head to handle fraudulent, mishandled and deception during a claim process.
"Home unrepaired still"
TB
Tirfari B.
Please don't use this company
I had a water loss last September. I have filed numerous complaints with the department of insurance. I still have not been reimbursed for the high water bill or alarm company service call because the water shorted out the panel. I have not received any payments on my damaged contents. I have not received reimbursements for the cost to move back into my home. They have still not provided me with a copy of my policy after numerous requests from me. I just received reimbursements a week ago for my last month and 10 days of temporary housing from January. I would not recommend Honesite to anyone. The claims handl8should be the meat of the company. Because consumers want the assurance that if every they had to file a claim, they can be confident that their insurance company will make them whole again. That's not the case with them. They must be paying for their ratings because every site I check has the majority negative reviews against them.