Homesbyharlequin is listed under Furniture Stores.
Homesbyharlequin (homesbyharlequin.com) has 14 customer reviews on Five Star Index, with an average rating of 1.9 out of 5.
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Milly Molly M.
Can we add Bankside Place in Maresfield (TN22 2DX) to Sanj's list. The first residents moved in more than 2 years ago and we still have a big list of issues and - true to form - we are currently being ignored. Makes a mockery of their website statement "We promise to give you the very best experience when buying from Homes by Harlequin.". Is there a Facebook or other social media forum where unhappy residents can chat?
st L.
The fence has been tilting with imminent risk of collapse for 3 months. The water leakage (from bathroom down all the way to dinning room )has been there for 1 week. Load of snagging issues unattended for 9 months.
Sanj
Sadly even 1 star is to high . I can backup and relate to all the previous comments relating to issues faced by Homes by Harlequin. It is clear that the home development company Homes by Harlequin excels in providing a very poor customer experience and deliveres substandard workmanship on their new home developments. This review highlights several major issues, including: Inadequate drainage, loose fencing, and general poor quality workmanship in the new homes Mold behind skirting boards and incorrectly installed appliances Lack of responsiveness and non-existent customer service from the company Strongly urge anyone considering purchasing a new home from Homes by Harlequin to reconsider, as the company operates in a rogue, shambolic and cowboy manner that does not seem to care about the quality of their work or customer satisfaction. on the homes they develope. Listed below are several current developments by Homes by Harlequin. Considering thier 100% track record thus far (as can be seen by the previous reviews) it would be wise to avoid these developments. Hedgeways in Tongham (GU10 1DN) Bramblewood Row in Maidenhead (SL6 7QN) Abbeywood in Weybridge (KT13 9TR) Millers Walk in Sevenoaks Weald (TN14 6NQ) Whitegates Grange in Ascot (SL5 8DR) Warlingham Heights in Warlingham (CR6 9QG) Overall, the purpose of this very negative picture of Homes by Harlequin is to aid anyone considering to purchase a new home from Homes by Harlequin avoid and face the issues I currently have and am.
GRANT S.
Sadly, I’m not sure ‘zero’ is an option. Already been slated for ‘Customer Service’ and their claimed ‘After Care’, no need to add to that. The company approach of simply ignoring customers with genuine issues and concerns in the vain hope we will just go away; is the standard. Whole site of seven properties has similar issues. This ethic is company wide. Shocking business, please steer clear and think twice before purchasing from them. Note: dated 1.1.24 - however, we took the keys in November 2022, and the situation has been like this since day one!
Jane
Appalling aftercare service nothing like their website promises. Brand new home with a heating system that has needed multiple interventions, attic full of mould, garden that floods, a staircase that was put in off centre and so has to be completely replaced. Too many issues to list - really would advise no one to buy from this developer
Susan C.
Appalling after-sales customer service. Our experience has been nothing like that which they claim to offer on their website.
