Debra C.
They listened and assisted. I am a happy customer
I communicated with someone on their customer care team. The acknowledged my issue and made it right. I was refunded and they lived up to their advertising. I am satisfied with how they handled my issue. (Previous Issue) Their measurement system is confusing and I, admittedly got it wrong. I read the space between the pleats and the smallest choice was 8.. I was shipped 8 inch x 80 inch curtains (2) for $369. Immediately upon receipt I knew what had happened. I attempted, multiple times, to explain and ask for refund, even though their site claims refunds less shipping, which is from China, something not disclosed, they refused. Beware!

