HomeProtect USAReviews of homeprotect-usa.com

My mother is elderly and lives alone. She currently has a home warranty through her HOA. One day, she received a notice in the mail saying her home warranty was about to expire and that, if she didn't pay immediately, she would lose coverage. Unfortunately, this is a common sales tactic aimed at older people, trying to scare them into thinking they'll lose services. She did not have a Home Protect USA home warranty, and the sales representative should have verified that over the phone. She was very confused and thought she was dealing with her existing home warranty. Home Protect USA sold her a two-year contract even after she repeatedly said no and wanted only a one-year contract, thinking it was similar to what she normally does with her HOA. Companies like this should be ashamed of themselves for trying to take advantage of older people. The government should shut down each and every one of these companies.

I just got on your site.

I bought a condo a little over three years ago. my heat pump was about 12/13 years old. It was working fine. I immediately had my heat pump/AC company do a complete check on the system and set up a by yearly contract for PM maintenance. I contacted Home Protect USA about a home warranty. They charged me 3000, for a 36-month service. I did this with them because they cover heat pumps. My contract is up on Feb 26. I was returning from Florida and noticed that my AC, was not cooling. I called my AC company and they came right out. A part in the outside unit had finely gone bad, due to age of unit and took out the compressor. I turned in a claim right away. After review, they claimed that they don't cover coils that go bad on units and denied my claim which was about 5K to replace and repair. They did their arm chair quarterbacking and would not provide any claim allowance for my system. I have wasted every penny that I invested in this warranty company. I would never recommend this company ever again and tell people they are nothing but a rip off. All they care about is getting your money and then do not care about what they say that they cover. They said you did not read the fine print of the contract. Home Protect USA, is the worst company you can ever deal with. If you have a major component breakdown, they will come up with excuses and deny your claim. They are the worst of the worst.

MAJOR SCAM! They keep sending me notices with the wrong name on them, a name I haven't used in 11 years. SCAM threatens a "delay in coverage" of my "home warranty" and threatens that it might expire. Then, the SCAM threatens to "revoke eligibility" unless we respond.

I received a final notice so I called. The lies rolled out of her mouth at the very outset. 1. The electrical and plumbing in my complex is failing. Not true. 2. I told her I wasn't worried about the wiring or plumbing because the wiring not aluminium and the plumbing was not PVC. 3. I said I wanted to check other providers she said she was the only one accepted by my mortgage company and if I didnt' go with them, she said, "I would be 'Red Lined' meaning no other company would touch me." 4. I said American Home Shield had been recommended, she said, "They have hundreds of law suites and their BBB rating is F, we are A. Well, AHS is B and they are not even listed with the BBB

I don't even have a policy with this company, and they keep sending me letters in the mail (with a policy # I might add, that looks an awful lot like my real homeowners ins policy...tricky) regarding home warranty coverage, and that if I don't call them within 5 days, my eligibility will be revoked and I could have loss of coverage....WHAT COVERAGE! WHAT A TOTAL SCAM COMPANY, BEWARE!!

They lied and said it was mandatory that I have it and that they were the underwriters for my home reverse mortgage they lied the way you can buy house insurance from any company you can get a home warranty from any company they are not associated with my home reverse mortgage they lied they took a lot of money when you can get a home warranty for less than 1/3 of the price that they will charging they will pushy insisting threatening do not fall for that company even one of their phone numbers comes up as a scam they don't always answer it warranty from someone else

Bogus liars. For over a year have said they would stop sending their absurd, sleazy marketing but has been a LIE every time. Then they send more that say "this is our third attempt to contact you"... so you call again and say you are already covered, do not trust them because they cannot update a list, and the boiler room worms still try to sell you bogus coverage. Atrocious liars. The worst of the worst.