HomeProGymReviews of homeprogym.com

I ordered the smallest band bundle and never received digital work out guide. i also ordered the wrong bundle by mistake and contacted them immediately. and the absolutely refused to refund me while i was willing to purchase the biggest bundle. ALL THEIR REVIEWS ARE FAKE if u you post a bad review on their site they just remove it because they're shaddy. You can buy the exact same products on amazon for half the price with out the digital guides

Impatiently, I purchased 160$+ of resistance band equipment from these guys, but I did so before reading these reviews... God do I regret that decision... All of the 5 star reviews are FAKE. Terribly written, so vague, and have incredibly poor English. All the legit customer reviews are negative. They state late shipping, poor customer service, and none of them talk about actually receiving merchandise. I am now stressed that none of the equipment that I've purchased will actually arrive. I received no email confirming my order, just an email from the shipping insurance service telling me to track my order that hasnt shipped yet.

Bought their water filled dumbbells, never received a replacement for 2 leaking water dumbbells. Said it was highly durable within 2 months 2 leaking water dumbbell? Reported since the end of January and still haven't received it now. Poor customer service, replied my email only once and each time I'll need to file another issue with them before they reply. Takes more than 3 days or sometimes even more when I immediately respond back. It has been so frustrating for me and really disappointed.

Paid 70 dollars, never received the product. After 4 months and around 8 emails got an answer back that they are sorry to tell me that my package was lost and they can offer a 30% discount for my next purchase. No refund policy. P.S. Purchased the same product for 25 dollars, be on the lookout

These guys sent me an email to threaten me with filing a police report for 'fraud' after I made a chargeback for never receiving their overpriced gym equipment. After going back and forth with them as well as my bank, my bank reaffirmed that my chargeback was correct, and closed the case in my favor. These guys can go off themselves. Matt, if you read this, I hope a python eats you in Florida's everglades.

Matt from their support team is being unprofessional, regarding a clear fault on their side, i would advise strongly against buying from this company. Get your bands elsewhere, the hassle with this company is simply not worth it. I regret my purchase deeply, and wished i would just have picked any similar up on amazon or ebay.

Sketchy company. Please do not order from them. I am reading all of these terrible reviews online and instantly regretted my decision but cannot cancel my order. They will lure you in with a deal showing they sell an all inclusive deal with bands (280lbs), bar, and grips but this is false. These are all extra items I did not realize until I ordered. I am now expecting to pay extra fees (which they actually pre-emptively charged me as soon as I ordered) but expect to pay more with duty fees that shouldn't happen if it is shipped from Canada... Lesson learned on my end. Hopefully it shows up at least. Also their positive reviews are clearly bought. They are so terribly written. I really want to focus on anything that mentions their "customer service" which is non-existent. Just a page on their website which says "we got you and there's nothing you can do about it". I will call my credit card company and report them as a scam site to make sure I get my money back.

If you see an unfair business practice, please check out the Federal Trade Commission website. Review the HomeProGym refund policy CAREFULLY before you purchase. Once you made the payment, most likely you won't be getting your money back. I don’t trust the Five Star reviews; I think they are mostly fake. When you read those positive reviews, please pay attention to the time/date they were posted and the quality of those reviews. As far as I know, most of the positive reviews came from India, Brazil, Vietnam, Philippine and China. According to the tracking number, I realized that the item was dispatched from China. Based on their website (the About Us tab), "our products are shipped locally from the United States". This is misleading and unethical. **********I wonder where exactly are their warehouses located in USA and Hong Kong********** It is very difficult to get a hold of them and they don’t have a phone number that you can reach. I have emailed them multiple times. They either don’t respond or reply late. If they do reply to you, they replied with a very general, very polite and somewhat useless statement. It seems like they got the response already written, it there is a customer complaining about topics related to delay in delivery, they would just copy and paste that statement to you.