The Solutions GroupReviews of homehealthins.com

I was in the process of finding an insurance for my new business, there was no answer on the phone, I left a voice mail. I did get a call back and an email with 20-page long questionnaire. Most of the questions did not even pertain to my situation. Improving this issue would be having someone to answer the call and offering to complete these forms with me on the phone. The impression I got is that new clients are not welcomed or valued.

I was behind on doing my 2022 Workman's Comp wage audit due to a family emergency. I summited all documents. The person that was handling the audit set payroll amounts for the renewal at levels that I have never had in the 10 years I have been open and insured those ten years with The Solutions Group. I believe this needs to be addressed and resolved. I would appreciate someone reaching to me so we can get this resolved. Thank you,

We had a good business relationship for 5 years, paid our premiums on time and never had issues with Solutions Group. When our insurance was up for renewal for year 6, they refused to quote our agency and would not give a reason why, even though we received an email to reapply for the following year. It was extremely odd position for them to take and I requested to speak with the agency owner so I could get a clear explanation as to why the we were given the rude and cold shoulder treatment. Usually, most companies would be horrified to have their employees treat a customer that way, but he never returned my call, to apologize or explain why they would not be able to renew the policy. Obviously we went with another insurance agent who offered just as competitive premiums.

my policy was dropped without any notification after a payment was frozen and kicked back from my own bank.I think a phone call or a email would have been nice I have a Company that has been with out insurance and had no clue !