Andrew B.
Home Genius installed a defective roof
Home Genius installed a very expensive but defective roof. Multiple inspectors found warped shingles. Home Genius refused to fix the problem.
Response from Home Genius ExteriorsOct 17, 2025
Andrew, we hold ourselves to the highest standards of quality and care, every roof we install is backed by trusted warranties, premium materials, and dedicated project support. Warping can sometimes occur due to environmental factors such as heat or ventilation, and our team would be happy to review your roof with you directly to determine the exact cause. We have left a voicemail, but if you prefer you can contact us at [email protected] so we can learn more and make things right. Your peace of mind matters to us, and we’re committed to ensuring every homeowner has a 5-star experience.